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Regional Assistant Manager, Mobile Services

1 month ago

Singapur, Singapore SAMSUNG Full time

Position Summary

As the Regional Mobile Service Assistant Manager for the Southeast Asia & Oceania (SEAO) region, you will manage priority service and partnership initiatives addressing high growth mobile trends such as gaming, health tech, digital payments and contents & services. Responsibilities will also include the regional management of mobile value-added services, including Samsung Care+, Samsung Wallet, and Samsung Health to support the expansion of Samsung’s mobile business across the region.

Role and Responsibilities

Identify opportunities to create value for Samsung mobile consumers and partners through new and enhanced programs, partnerships and value-added services 

Manage external engagement and business development efforts with current and potential partners across relevant industries (e.g., consumer app services, gaming, health services) and geographies

- Day-to-day responsibilities related to partnerships include:
- Initiating and managing partnership discussions at the regional level
- Coordinating partnership engagements with country teams where appropriate
- Managing co-marketing execution incl. management of internal/external agencies 
- Executing commercial negotiations and contracts
- Performance monitoring, measurement and reporting
- Monthly invoicing & payments 

Support regional service (Samsung Health, Samsung Wallet, Samsung Care+) programming and marketing efforts including: 
- Structuring and aligning service strategy across global/regional/local stakeholders
- Overseeing the rollout of global service expansions and enhancements
- Supporting the development & deployment of global / regional service marketing campaigns 
- Collecting and providing guidance on local service expansion / enhancement plans and service marketing activities
- Country-level service performance tracking, reporting, benchmarking & best practice sharing
- Guiding country teams on global & regional directions

Manage extensive internal stakeholder engagement to drive and implement partnership/service enhancements and programs 
- Cross-functional: retail, marketing, sales, content & services, customer service, product
- Cross-market: HQ (Korea), RHQ, and Country teams

Skills and Qualifications

 Relevant experience with 1 or more focus areas: mobile apps / content & services; mobile value-added services (health, mobile care, digital wallets) 5+ years of experience with partnerships and/or business development Familiar with service/partnership business models (i.e., preloads, revenue sharing, co-marketing / entitlements etc.) Strong ability to manage partners, identify and expand opportunities/synergies  Excellent project management skills, is able to manage multiple partners and projects simultaneously while balancing priorities and resources  Proactive and independent; able to find workarounds and leverage networks to develop solutions Experience managing projects cross-functionally / cross-regionally in large organizations; communicates effectively (presentations/pitches) to socialize new strategies and initiatives Experienced producing reports in powerpoint and conducting analysis in exce Service marketing experience is a plus Experience partnering with consumer electronics or mobile manufacturers is preferred

#LI-SEAO #LI-MidSenior

Samsung Electronics’ environmental management philosophy derives from our core purpose of contributing to human life, with respect for nature. Our 2050 goal of net zero carbon emissions entails a reduction of Scope 1 and 2 emissions, making our products more energy-efficient, and maximizing resource circularity across the product lifecycle. To discover more, please visit our newsroom: Samsung Electronics Announces New Environmental Strategy – Samsung Global Newsroom 

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