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Clinical Education Manager
4 weeks ago
Position Summary
The Clinical Education Manager role leads Cardinal Health’s Educational Imperatives for Channel Partnerships Asia. The role is responsible for all elements of clinical education, portfolio segmentation & driving effective market shaping activities. The individual will work with the Commercial & Marketing Teams for the Focused Growth Portfolios; working with dedicated or multi-line distributor team and the Cardinal Health Direct Sales Team to develop relationships with customers, and create new business networks and connectivity, while identifying and evaluating new opportunities.
The role will report directly to the Channel Partnership Asia Director located in Singapore and be a critical member of Sales & Marketing Team.
Responsibilities
Drive Clinical Education for Current & Future Customers in the Focused Growth Categories – Compression, Nutritional Delivery etc. in Strategic & Key Distributor Markets - Thailand, India, Vietnam, Philippines, Taiwan, Hong Kong
Ensure alignment of messaging across all partners/HCPs
Organize & spearhead educational events, i.e. monthly training, hospital in-service meeting and/or peer-to-peer workshops
KOL Building through engagement activities in Strategic Markets
Understand & map Public Hospitals buying process and reimbursement schemes across strategic markets
Drive wins in key strategic tenders through tender shaping & specifications
Work with Internal Teams to develop standardize materials to drive in-service specialty targeting
Continuously improve product knowledge and selling related skills, to provide better value add to customers that differentiates Cardinal from competitors
Conduct Market Surveys for market sizing and collect various data reports from channel partners as required by the organization
Understand the competitive landscape and be the on-the-ground market intelligence of Cardinal Health
Share best practices within the organization and participate in organizational activities
Develop, maintain and strengthen long term favorable customer relationships with various stakeholders in important accounts together with Channel Partners and Sales Teams
Be the “face of the company” for customers by providing regular communication, addressing concerns, registering complaints, and leveraging opportunities to deliver customer satisfaction
Work in compliant and ethical manner; always adhere to company policies & local regulations
Team work to achieve individual and team’s goals – work with internal and external partners – to be able to serve customers
Requirements
Bachelor’s degree
Healthcare background
3-7 years clinical experience in Medical Consumables and Devices Industry or professional experience in OT Hospital Setting. Direct experience with Surgeons & Operating Theatre Nurses preferred.
Good verbal and written English communication and interpersonal skills
Strong team player and able to work independently
Excellent communication skills with staff, colleagues, cross-functional teams and third parties
Keen understanding of engaging Distributor Markets & Distributor Sales Teams
Results Oriented Environment familiar at driving educational programs in cross departmental & complex public sector environment
Leverage on good product and clinical skills to gain In Market Insights
Ability to learn quickly and work in dynamic work environment independently while taking ownership & work with ambiguity
Embraces out-of-the-box thinking in engaging and challenging teams when looking at challenges and opportunities
Ability to think strategically and yet is hands-on, operationally
Travelling : 50%
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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