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Manager, Strategy

2 months ago


Singapur, Singapore McDonald's Full time

McDonald’s is taking our business beyond the walls of restaurants - revolutionising how we interface with our customers. We are providing customers with enticing mobile, web, and kiosk solutions on the scale of industry leading retailers like Amazon and Alibaba. Technology is critical to our digital strategy - a top priority for McDonald’s.

As the command-and-control centre for IDL Technology, the Strategy Alignment & Planning Team aligns the Solution Services and Segment Technology Teams on IDL Technology’s priorities and serves as the main touchpoint for Global Technology, at large. 

The Strategy Alignment & Planning Manager will lead the cross-functional initiative to confirm and then manage governance over an annual plan of technology deployments. To succeed in the role, the candidate is someone who will dive deep into details of the issues impacting their stakeholders, while also being able to connect the dots toward the group’s overarching business objectives. To execute fast, the candidate will have a high degree of comfort leveraging Excel-based automation.

Processes are never perfect and must change as the needs of the business change, so you will need to be curious and fearless in both re-engineering and promoting process changes that provide a net positive benefit for IDL Technology overall. 

We are a global team spanning 6 countries supporting 80 Markets, so the ability to work asynchronously is paramount.

Key Skills

Excel expert (i.e. VLOOKUPs, SUMIFs) who can create independently and coach others Actively listens in order to proactively assist stakeholders Can analyse issues and then articulate suggestions clearly and concisely Able to anticipate the needs of leaders Well-versed in the QSR industry, consumer technology, and understanding of the SDLC Has led multiple workstreams concurrently and able to prioritise competing deliverables based on importance and urgency Experience with troubleshooting cross-functional misalignment to both resolve ad-hoc issues, as well as implement process changes, applicable Prior experience in cost accounting or consulting would be an asset Qualifications: Bachelor or equivalent practical experience Major in Business, Computer Science, Engineering, Economics, or Psychology Advanced Skills in Microsoft Excel, PowerPoint and Project Management software 2+ years’ experience influencing stakeholders, identifying and mitigating risks, and managing communications for various audiences with divergent interests Additional Information:

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do , and they make the McDonald’s experience.  We embrace diversity  and are  committed to creating an inclusive culture  that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We  do not tolerate inequality, injustice or discrimination of any kind . These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities,  helping to develop skills and drive aspirations  that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.