At Your Service Agent
2 weeks ago
POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
-
Agent-At Your Service
4 weeks ago
Singapur, Singapore JW Marriott Full timeType de Poste Non-Management Utiliser le standard téléphonique afin de répondre aux appels téléphoniques des clients. Traiter les demandes de réveil téléphonique, de filtrage des appels et les autres demandes liées aux appels téléphoniques. Aviser les clients des messages reçus (par ex. message vocal, courrier, fax) en leur absence et les...
-
Reservation Agent
4 weeks ago
Singapur, Singapore Hyatt Corporation Full timeReservation Agent Andaz Andaz Singapore SG - Singapore - SingaporeReservationsHourly/Entry Level EmployeeFull-timeReq ID: SIN001289Local Summary Come join us to express your Andaz as Reservation Agent if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and...
-
At Your Service Agent
2 weeks ago
Singapur, Singapore Courtyard by Marriott Full timePOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or...
-
Help Desk Agent
4 weeks ago
Singapur, Singapore Atelier Lumikha Full timeHello, Thanks for connecting.My Company, Atelier Lumikha, serves up smart, streamlined back-office work that leverages offshore talent and proven technology. We do the work: simple or complex, so you’re covered. During the last decade, we’ve refined an approach to selective hiring and incremental improvement to build a culture of quality performance and...
-
Piano Technical Agent
4 weeks ago
Singapur, Singapore Yamaha Music (Asia) Full timePiano Technical Agent (Contract) Piano Technical Agent (Contract) DESIGNATION AUTHORIZED PIANO TECHNICAL AGENTS (On Contract Basis) REPORTING TO TECHNICAL MANAGER (Piano) DIVISION / DEPARTMENT TECHNICAL SERVICE CENTRE Key Areas of Responsibilities To provide Tuning, Regulation, Voicing services to customers. To...
-
Supervisor-At Your Service
1 month ago
Singapur, Singapore W Hotels Full timeType de Poste Non-Management Enregistrer et répondre à tous les appels, questions ou demandes des clients et résoudre leurs problèmes. Contacter l'employé concerné ou le service approprié pour répondre aux appels et demandes des clients ou résoudre leurs problèmes. Assurer le suivi des demandes en suspens et vérifier qu'elles sont...
-
Help Desk Agent
4 weeks ago
Singapur, Singapore Snaphunt Full timeThe OfferOpportunity within a company with a solid track record of performanceLeadership RoleOpportunity to make a positive impactThe JobYour responsibilities will include: Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries Troubleshoot and resolve client concerns in a timely and professional manner...
-
Minibar Guest Service Agent
4 weeks ago
Singapur, Singapore Marina Bay Sands Full timeJOB SCOPE Overview Join us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job Responsibilities As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are...
-
Client Services Agent
1 month ago
Singapur, Singapore JLL Full timeJLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...
-
Guest Service Agent
1 month ago
Singapur, Singapore Marina Bay Sands Full timeJOB SCOPE As a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories. The role will require you to...
-
Technical Agent – Electronic Products
1 month ago
Singapur, Singapore Yamaha Music (Asia) Full timeTechnical Agent – Electronic Products (Contract) Technical Agent – Electronic Products (Contract) DESIGNATION AUTHORIZED TECHNICAL AGENTS – ELECTRONIC PRODUCTS (Outdoor and On Contract Basis) REPORTING TO SECTION HEAD (Electronic Products) DIVISION / DEPARTMENT TECHNICAL SERVICE CENTRE Key Areas of Responsibilities ...
-
Guest Service Agent
2 weeks ago
Singapur, Singapore Edition Hotels Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Singapore EDITION, Cuscaden Road, Singapore, Singapore, Singapore VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Welcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the...
-
Casual Labour
1 month ago
Singapur, Singapore Marina Bay Sands Full timeThis position is under the Box Office team, as part of Entertainment department. The Box Office team provides ticket sales services and operational support for Marina Bay Sands attractions and events. This includes ticket sales for ArtScience Museum, performances at Sands Theatre, and other ad hoc events. Job Description Attend to walk-up ticket...
-
Financial Services Consultant
4 weeks ago
Singapur, Singapore Wealth Ascendants Full timeWe are looking for candidates who are considering the mid-career switch to join us as digital wealth advisors in our team. Existing financial advisers, insurance specialists/agents, bankers, and the bancassurance team seeking breakthroughs are welcome too and we offer a special package for experienced agents! We welcome candidates to apply if you want 1....
-
Cargo - Customer Service Officer
2 weeks ago
Singapur, Singapore Singapore Airlines Full timeJob DescriptionThe successful candidate will be part of the Cargo division. He/She will perform reservations duties, including handling of car queues, clearing Sin Sales inbox and pre-flight activities with the objective of maximizing space utilization and revenue/tonnage Key Responsibilities Customer Experience Ensure shortlisting criteria enables the...
-
Singapur, Singapore Expeditors Full timeJob DescriptionProvide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframeFollow up on inbound shipments and ensure timely delivery to consignee.Monitor flight/vessel arrivals and ensure timely feedback on arrival information to...
-
Guest Service Agent
1 month ago
Singapur, Singapore Marina Bay Sands Full timeJob Responsibilities Perform thorough cleaning of guestrooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning. Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done. Response to guest requests and be able...
-
Business Development Representative
4 weeks ago
Singapur, Singapore Corporation Service Company Full timeIf you want to contribute to a global success story, you’ll fit right in at CSC. As the world’s leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 7,000+ people around the globe! As a Business Development Manager, you will drive revenue by sourcing new business...
-
Agent-Guest Services-Lead
4 weeks ago
Singapur, Singapore W Hotels Full timeType de Poste Non-Management Organiser et coordonner les procédures de pré-enregistrement/d'enregistrement des arrivées. Proposer une chambre/un hébergement aux clients qui n'ont pas réservé. Anticiper les cas où l'hôtel est complet, identifier le nombre de chambres manquantes, trouver un hébergement alternatif pour les clients qui ont...
-
Relationship Service Manager
3 days ago
Singapur, Singapore Recruit Express Pte Ltd Full timeJob Description:As part of the Property & Asset Services team, you will take on the challenges of working closely with Management Corporations, Managing Agents and Building Consultants to ensure that the Company’s obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are duly discharged.You will also take on...