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Admissions Officer

1 month ago

Singapur, Singapore Singapore American School Full time
Overview: The Admissions Officer is required to participate in a full range of admissions activities including, but not limited to, enrollment management, recruitment/outreach, event planning, database management, application review and collaboration with the admissions director, principals and counselors on admission’s decision-making. Meeting new families; conducting walking tours of the campus and classrooms; explaining the SAS mission, vision and philosophy providing detailed information on the curriculum of the divisions (Early Learning Center, Elementary, Middle and High School). In addition, the job requires skilled administrative support of the application process (staying on top of heavy correspondence, database and other documentation, procedural workflow, analytics, screening and evaluation of applications). In general the work is best supported by a person who can offer personalized service with great technical, marketing, communication, and organizational skills.  Specific Responsibilities:
  • Guide the admission journey of prospective SAS families, communicating with them via phone, campus visit, or email.
  • Manage applicant files by organizing incoming documents, making follow-up requests, updating the admissions database.
  • Support and assess applicants through application reviews, documenting insights, arranging for screenings and other reviews and communicating and sharing results with school leaders and specialists.
  • Manage tours and visits for prospective families with hospitality, trustworthy information and flexibility.
  • Support the team with special projects, both internal and external, related to integrated admission-marketing communications.
  • Maintain strict confidentiality of all records, correspondence, etc. in a well-organized, discreet and accessible manner, while maintaining professionalism regarding families, SAS and other institutions.
  • Fulfill the duties and responsibilities of the position and abide by all Board and school policies and procedures.
  • Work cooperatively and provide assistance as necessary to other members of the Office team, while displaying a positive work attitude and initiative.
  • Relate courteously and effectively with students, parents, school personnel and community members.
  • Perform other duties as assigned by the Director of Admissions.

 

Required Qualifications:
  • Bachelor's Degree in a relevant discipline required
  • 5 years experience in Admissions, education, sales, marketing or related field
  • Business level English required; Chinese language proficiency to assist Chinese speaking parents would be advantageous. Proficiency in any other languages could be advantageous as well
  • Experience working in a fast-paced work environment requiring excellent interpersonal skills and the ability to continuously reprioritize multiple responsibilities with ease
Competencies and Skills:Communication
  • Exceptional English communication skills, both written and oral; engaging and persuasive public speaker
  • Highly diplomatic; exceptionally skilled at delivering disappointing and/or difficult news 
  • Ability to listen to the needs and hopes of others with a personable and detail-oriented approach 
Collaboration
  • Fully supports the School’s vision and mission, and the notion of “extraordinary care”
  • Has a passion for building and sustaining relationships and contacts
  • Comfortable working with people of all backgrounds and positions including school leadership, faculty, support staff and outside organization representatives 
  • Great team player, flexible and open to supporting others when immediate needs arise, regardless of job description 
Content Knowledge
  • Has extensive experience in admissions, marketing, and/or public relations
  • An understanding of teaching and learning at a variety of levels is a great plus, including knowledge of  different international curriculum and systems
  • Demonstrates competence in computer applications for word processing, spreadsheet management, graphics, and scheduling, with an interest and ability to learn new applications and databases
  • Excellent organizational and office management skills
Character
  • Demonstrates the SAS core values of compassion, fairness, honesty, responsibility and respect

Cultural Competence 

  • Actively respects and authentically enjoys working with people from diverse cultural backgrounds; has the skill set and social awareness to positively work with and welcome people from around the world
Critical Thinking
  • Able to take initiative with minimal supervision
  • Has the ability to anticipate and foresee concerns or needs in order to serve families
  • Strong problem solver
 

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