Beauty Advisor 1

4 weeks ago

Singapur, Singapore Sephora Full time

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East, and Asia. Its aim is to animate the most loved beauty community in the world.

 

Sephora South East Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omnichannel retail businesses in Singapore, Malaysia, Thailand, Australia, New Zealand, and Hong Kong; Franchise operations in India & Indonesia; and ecommerce-only business (the first in the world globally for Sephora) in the Philippines. We have recently opened new markets in Hong Kong and New Zealand as well

 

Our success is built on innovation, a unique product portfolio, market-leading digital capabilities, and our exceptional people With ambitious growth plans, we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience.

At Sephora, we stand together, and we stand for something more. Every day we reimagine beauty, discover new brands, and influence positive change.
If you are passionate about Beauty, Skincare, Makeup, or love interacting with customers whilst being part of a professional and dynamic team, we want to hear from you 

 

Beauty Advisors are the face of Sephora to our devoted customers. Knowledgeable, friendly, and enthusiastic, our Beauty Advisors provide a unique experience to our customers that embodies the 'Sephora DNA'.

 

We pride ourselves on the energy and beauty of our environment, the wide assortment of products, and the ease for customers of finding and trying our products. We provide all our staff with rigorous training and clear SOPs to ensure that they are set up for success. With the store as a backdrop, you will be empowered to inspire our customers to shop with us, learn with us, and experience 'beauty' with us.

 

Sephora rewards you for your hard work and dedication. Your performance is evaluated against a set of clear metrics, including store enviornment, customer feedback, and sales performance.

 

As a Beauty Advisor, you will have opportunities for growth and promotion opportunities; both within the Store (Supervisor / Manager positions) or within other functions such as Retail Operations, Customer Experience, and Artistry Training. Sephora is the gateway and stepping stone to the career you want

 

You will shine here if you enjoy…

 

Customer Service

  • Build and nurture a strong relationship with loyal customers through knowledge sharing, positive attitude, and excellent customer service
  • Advocate for Beauty Pass (our loyalty programme) to every customer; ensuring that they benefit from the exclusive offers and rewards
  • Share with customers our online portfolio and App; so that customers are able to find their items online as well
  • Represent Sephora with a professional demeanour - uniforms and makeup standards are required
  • Meet sales targets by understanding customers' needs, providing expert knowledge in categories such as makeup, skincare, and fragrance

 

Knowledge Development

  • Sephora Beauty Advisors are seen as trustworthy advisors by our customers. 
  • Training and self-development opportunities will be provided to build your knowledge so that you can provide expert advise to our customers not just on product pricing or in-store promotions; you will get to showcase product selection, suitability, and efficacy.

 

Store Maintenance & Operations

  • Operate the cashier tills in a professional, timely manner, and with highest level of respect to all customers
  • Be familiar with and follow the loyalty policies; such as customer Birthday / Welcome Gift redemption
  • Help restock shelves, cleaning of fixtures, and check products are in good selling condition
  • Participate in the inventory process to minimize shrinkage and ensure accuracy of stock managemnet; help to keep the stockroom in order

 

We would love to hear from you if…

  • Good communication skills
  • Keen interest in Beauty/Retail industry

 

While at Sephora, you’ll enjoy…

  • The people: You will be surrounded by some of the most talented, supportive, and kind leaders and teams – people you can be proud to work with. 
  • The learning: We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills. 
  • The culture: As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there’s always room to explore. It’s in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future  of beauty. Reimagine your future, at Sephora.
     

 

Candidates with no/minimal experience but with keen interest are welcomed to apply We hire based on attitude, dedication, and willingess to learn.

 

We ask that you are committed to your role, your team, and that you bring your best self to Sephora every day

When joining Sephora, you join the fastest growing and most innovative omnichannel retailer in South East Asia. As part of LVMH, (www.lvmh.com/group), we provide an unparalleled combination of resources, scale, and autonomy to our employees. 

 

Sephora SEA was created through the combination of the Sephora's retail business in South East Asia and Luxola, a Singaporean start-up that broke new frontiers in ecommerce regionally. We proudly maintain an entrepreneurial and technology-focused culture, with all our capabilities built in-house – a rarity in this region. 

 

The data is definitive: diversity leads to better teams, better performance, and better results. Consequently, we actively seek to hire employees of all genders, backgrounds, and experiences.  We provide our employees with a unique opportunity to take on senior responsibilities, accelerate their career path, and impact the business of beauty across the world.

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