Program Manager
2 months ago
Job Description
This role will be a strategic and operational pivotal partner to the assigned strategic accounts within Singapore, ensures all commercially agreed requirements are being executed accordingly by internal stakeholders, and at the same time, balance business needs within our capabilities and capacities.Program Manager, Strategic Accounts, will take on any ongoing or foreseeable concerns and escalations that will impact our performances metrics, establishing collectively mutual solutions, framework or alternatives, as and when required. Act as the primary point of contact for customers’ escalation, taking it back to internal stakeholders, i.e. operations, tech, and wider group, if necessary, for quick turnaround resolution or proposing alternatives. Manage current and potential issues/concerns from customers, discerning the severities and complexities of the issues, resolving them based on mutually agreed priorities. Identify future needs or gaps that may impact our performances, raising up any related CRs as necessarily for long term solutions. Carry out root cause analysis and reviews with internal stakeholders for any issues reported by customers, supporting explanations to customers. Negotiate tactfully to avoid or minimise imposable penalties and liabilities, as per commercial agreements. Actively track performance and jump in when customer satisfaction is at risk. Communicate and articulate on details, in regular customer business reviews and be analytical for any reporting data, where it leads to continuous improvements/follow up and corrective action plans. Contribute to process designing, ensuring SOPs and KPIs are drafted and implemented for new projects or for current accounts. Liaise and ensure SIT, UAT and Go-Lives Date are met for new customers.
Requirement
Bachelor’s degree in Business, Transportation, Logistics, Supply Chain Management or related field preferred; or equivalent combination of work experience. A minimum of 3 to 5 years of experience working within the logistics, supply chain or freight forwarding industry Customer facing roles preferred with experience in key account program management.-
Program Manager
2 months ago
Singapur, Singapore Micron Full timeOur vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...
-
Program Manager
4 weeks ago
Singapur, Singapore Micron Full timeOur vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...
-
Program Manager
3 months ago
Singapur, Singapore National Park Service Full timeSummary This position is located in the National Park Service, Washington Office, Park Planning, Facilities and Lands, and is responsible for managing the following program/s: Facility Management Officers for the NPS, includes and is not limited to heritage assets, capital infrastructure and functions of asset management, facility operations and...
-
Program Manager
4 weeks ago
Singapur, Singapore National Park Service Full timeSummary This position is located in the National Park Service, Washington Office, Park Planning, Facilities and Lands, and is responsible for managing the following program/s: Facility Management Officers for the NPS, includes and is not limited to heritage assets, capital infrastructure and functions of asset management, facility operations and...
-
Program Manager
3 months ago
Singapur, Singapore Technology Transformation Service Full timeSummary As a Program Manager in Customer Support Operations, you will manage responsibilities pertaining to the transparency, support, and satisfaction of the Office of Integrated Award Environment (IAE) systems portfolio users. The IAE provides centralized technology to support a cohesive federal award environment and a government-wide service. ...
-
Program Manager
2 weeks ago
Singapur, Singapore ST Engineering Full timeTitle: Program Manager Job ID: Location: Aero - Airport Rd, SG Description: Job Description: Manage MBH / Long term MRO agreements for engine shop visit maintenance Administer the engine shop visit from induction, redelivery and payment of invoices Delight customer relationship through effective and clear communication to enhance business...
-
Program Manager
2 months ago
Singapur, Singapore Facebook TalentNet Singapore Full timeThe Integrity Partnerships team is seeking an experienced program manager to work on issues relevant to product and policy. This position will be responsible for daily project management and ensuring forward momentum overseeing partner management on the third-party fact checking program. Success in this position requires an understanding of Meta's products,...
-
Program Manager
4 weeks ago
Singapur, Singapore Facebook TalentNet Singapore Full timeThe Integrity Partnerships team is seeking an experienced program manager to work on issues relevant to product and policy. This position will be responsible for daily project management and ensuring forward momentum overseeing partner management on the third-party fact checking program. Success in this position requires an understanding of Meta's products,...
-
Program Manager
2 months ago
Singapur, Singapore ST Engineering Full timeTitle: Program Manager Job ID: Location: Aero - Airport Rd, SG Description: Job Description: Manage MBH / Long term MRO agreements for engine shop visit maintenance Administer the engine shop visit from induction, redelivery and payment of invoices Delight customer relationship through effective and clear communication to enhance...
-
Program Manager
2 months ago
Singapur, Singapore Office of Personnel Management Full timeSummary USAJOBS connects job seekers with federal employment opportunities across the United States and around the world. USAJOBS serves as the central place to find opportunities in hundreds of federal agencies and organizations. If selected, you will be responsible for the planning, direction, coordination, management, and evaluation of the USAJOBS...
-
Loyalty Program Manager
4 weeks ago
Singapur, Singapore Razer Full timeJob Responsibilities :Razer.com aims to be the world’s leading destination store for gamers. As our business grows to meet the needs of gamers globally, we are looking for an experienced Loyalty Program Manager to join our team and fulfil the needs of our gamer customer base.As Razer.com's Loyalty Program Manager, you will be the driving force behind our...
-
Loyalty Program Manager
2 months ago
Singapur, Singapore Razer Full timeJob Responsibilities :Razer.com aims to be the world’s leading destination store for gamers. As our business grows to meet the needs of gamers globally, we are looking for an experienced Loyalty Program Manager to join our team and fulfil the needs of our gamer customer base.As Razer.com's Loyalty Program Manager, you will be the driving force behind our...
-
Program Manager
3 weeks ago
Singapur, Singapore Amazon Asia-Pacific Holdings Private Limited - D43 Full timeDo you want to build products with cutting edge technology, solve new problems that didn’t exist before, and have the ability to see the impact of your successes? Amazon is shaping the future of digital video entertainment. We seek program managers who can help us shape and develop new products in the video streaming space for Amazon. This is an exciting...
-
Program Manager
2 weeks ago
Singapur, Singapore Amazon Asia-Pacific Holdings Private Limited - D43 Full timeDo you want to build products with cutting edge technology, solve new problems that didn't exist before, and have the ability to see the impact of your successes? Amazon is shaping the future of digital video entertainment. We seek program managers who can help us shape and develop new products in the video streaming space for Amazon. This is an exciting...
-
Management and Program Analyst
2 months ago
Singapur, Singapore Technology Transformation Service Full timeSummary As a Management and Program Analyst, you will analyze, evaluate, and improve the efficiency of internal administrative operations, organizations, and management and plans, analyzes, and evaluates the effectiveness of program operations. Location of Position: General Services Administration (GSA), Federal Acquisition Service, Technology...
-
IT Program Manager
3 months ago
Singapur, Singapore Office of the Chief Information Officer Full timeSummary As an IT Program Manager you will develop, implement and/or oversee multi-year IT initiatives. Location of position: GSA's Office of GSA IT, Financial Management IT Services Branch (IDCDA). This is a Virtual/Remote position and the duty location will be determined upon selection. We are currently filling one vacancy, but additional...
-
Culture and Programming Manager
4 weeks ago
Singapur, Singapore The Standard Hotel Full timeDuties and Responsibilities: Crafting a vibrant and diverse monthly cultural calendar that celebrates arts, music, fashion, film, and wellness, while fostering a deep passion for these related fields. Leveraging expertise and local connections in music, art, fashion, film and wellness to enrich programming and stimulate business growth. Leveraging...
-
Culture and Programming Manager
2 months ago
Singapur, Singapore The Standard Hotel Full timeDuties and Responsibilities: Crafting a vibrant and diverse monthly cultural calendar that celebrates arts, music, fashion, film, and wellness, while fostering a deep passion for these related fields. Leveraging expertise and local connections in music, art, fashion, film and wellness to enrich programming and stimulate business growth. Leveraging...
-
Management and Program Analyst
4 weeks ago
Singapur, Singapore Department of Homeland Security - Agency Wide Full timeSummary This assignment is a 1-year non-reimbursable assignment. This assignment is within USCIS External Affairs Directorate Office of Citizenship, Partnership and Engagement We encourage you to read the entire announcement prior to submitting your application. Position Title: Management and Program Analyst This is a Virtual/Remote JDA Series:...
-
Management and Program Analyst
3 months ago
Singapur, Singapore Department of Homeland Security - Agency Wide Full timeSummary This assignment is a 1-year non-reimbursable assignment. This assignment is within USCIS External Affairs Directorate Office of Citizenship, Partnership and Engagement We encourage you to read the entire announcement prior to submitting your application. Position Title: Management and Program Analyst This is a Virtual/Remote JDA Series:...
