Assistant Manager Cabin Crew Communications and Engagement

4 weeks ago


Singapur, Singapore Singapore Airlines Full time

Job Description

The successful candidate will lead the SIA’s Cabin Crew Communications and Engagement department in Cabin Crew Division. 


Key Responsibilities

Lead the communications strategy of the division through editorial ownership for internal communications channels Lead and provide guidance for internal projects to inform the update of communications strategy and sharpen the effectiveness of internal communications channel Oversees all communications/change management campaigns Act as a conduit for all communications matters with other SIA divisions Oversees and direct the division’s motivational initiatives through effective recognition/motivational programmes, communication, reinforcement of service messages, and other activities, with a view to enhancing cabin crew motivation and their level of service performance Oversees the organisation of divisional events to recognise good performance and strengthen behaviours that strengthen corporate and divisional culture Promotes a service culture aligned to that is promulgated by the company and the division Any other tasks as assigned by Cabin Crew Management

Requirements

Possesses a university degree Possesses excellent writing skills 3 – 5 years of experience in internal and/or external communications role Proven record in event organisation  Effective interpersonal and communication skills Good teamwork

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