Cloud Application Support Technician
6 months ago
The Offer
- Great work environment
- Excellent career development opportunities
- Opportunity to make a positive impact
The Job
As a Cloud Application Support Technician, you will be responsible for:
- Application Troubleshooting: Quickly identify and resolve complex application issues to minimize downtime and maintain business continuity.
- Monitoring: Implement and manage monitoring systems to proactively oversee application health, performance, and security.
- Unix Skills: Utilize extensive Unix knowledge to support cloud applications and on-prem deployed code, including scripting, automation, and system administration.
- Client Management: Serve as a liaison between the technical team and clients, ensuring all client needs are met and maintaining high satisfaction levels.
- Microsoft Azure Administration: Manage and maintain Azure cloud services, including computing, networking, storage, and security.
- Testing and Validation: Collaborate with the development team to test and validate new releases, bug fixes, and system updates to ensure seamless deployment and functionality.
The Profile
As a Cloud Application Support Technician, you need to have:
- At Least One (1) Year of Experience in Unix, Linux Scripting
- At Least Two (2) Years of Experience in Technical Customer Service
- At Least Two (2) Years of Experience/Knowledge in Azure or AWS
- Proven Experience in Cloud Application Support, Unix/Linux Environments, and Microsoft Azure
- Experience using Helpdesk Ticketing Systems such as Salesforce, Azure DevOps, or Jira
- Proficient in The Use of Online and Remote-connecting Software
- Familiarity with Testing and Validation Processes for New Software Releases
- Experience with Application Monitoring and Performance Tuning
- Strong Analytical and Problem-Solving Skills
- Excellent Verbal and Written English Communication Skills
It’s not required, but it would be great if you already have the experience with the following:
- Previous experience working with financial, insurance, or healthcare companies is desired.
- Significant work experience in customer service
- Significant work experience in basic technical support
- Experience in a helpdesk environment such as Zendesk, Azure DevOps, JIRA
- Demonstrated ability to function in a non-scripted helpdesk environment
- Working knowledge of Windows and/or Linux systems
- Technical knowledge of email systems and technologies such as Exchange, Office365, SMTP and relays, MS Graph
- Technical knowledge of Active Directory
Working Hours:
8:00 pm to 5:00 am Philippine Time
We Offer Above-Industry Remuneration Package, HMO Benefits, Opportunities for Learning, and Career Advancement. Plus, get up to a 30K Signing Bonus once hired
The Employer
Our client provides an easy way to tap the best talent pool in the Philippines without wasting hundreds of hours on finding, connecting, and interviewing talents that perfectly fit your needs.
-
Cloud Application Support Technician
6 months ago
Singapur, Singapore Dev Partners Full timeScaling your team shouldn't be a recruiting and management nightmare. We provide an easy way to tap the best talent pool in the Philippines without wasting hundreds of hours on finding, connecting, and interviewing talents that perfectly fit your needs.The RoleWe Are Hiring - Cloud Application Support Technician, 100% Purely Home-basedWe are looking for a...
-
Oracle Fusion Cloud Applications Support Analyst
3 months ago
Singapur, Singapore OCBC Bank Full timeOracle Fusion Cloud Applications Support Analyst-(240001EU) Description Job Description: The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as...
-
Cloud Middleware Support Engineer
7 months ago
Singapur, Singapore OCBC Bank Full timeCloud Middleware Support Engineer-(240000H2) Description Job Summary Be an integral part of OCBC Group’s Cloud Middleware Application service team to support & operate OCBC’s Application and cloud native services. We leverage modern technology and stacks to support and scale the bank’s applications and provide lasting value to our...
-
Data Center Technician
6 months ago
Singapur, Singapore Microsoft Full timeOverview As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an...
-
IT Support Technician
4 months ago
Singapur, Singapore Decathlon Full timeReady to play ?We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! What is our culture like ? Where decisions spark High-fives : Decathlon rocks a lively, sporty vibe where mistakes can turn...
-
Application Support Analysts
7 months ago
Singapur, Singapore U3 Full timeApplication Support Analyst Job Description / Requirements / Skills Proficient in C#, NET Framework, .NET Core, ASP.NET (Core), MVC, Web API, Entity Framework (Core) and SQL Server. Good knowledge of Cloud computing, e.g. Azure, AWS. Good knowledge of performance optimization. Good at documentation, preparing technical proposals, conducting...
-
Critical Environment Technician
6 months ago
Singapur, Singapore Microsoft Full timeOverview As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations,...
-
Application Support Engineer
7 months ago
Singapur, Singapore Millennium Management Full timeApplication Support Engineer - Fixed Income & Risk Fixed Income & Risk Technology is responsible for building, managing and maintaining systems for Front to back trade processing for the Fixed Income business as well as Risk Management for all asset classes and products, ranging from individual trader’s risks, to risk management across the entire firm. We...
-
Junior IT Support Technician
7 months ago
Singapur, Singapore Flexxon Full timeWe are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels. This role will involve resolving technical issues, installing and...
-
Regional Cybersecurity Specialist
7 months ago
Singapur, Singapore Fortinet Full timeLocation: SingaporeRole Overview:As a Regional Cybersecurity Specialist, you will be the expert on our solutions offerings for AWS, Azure, Google, AliCloud and any other Cloud environments. You are the subject matter expert of the assigned solution and the “go to” resource for partners/customers interactions.Responsibilities: Work closely with Product...
-
Application Lab Technician
2 months ago
Singapur, Singapore Dupont Full timeJOB DESCRIPTION At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial...
-
Cloud Architect
7 months ago
Singapur, Singapore Changi Airport Full timeAs a Cloud Architect, you will be responsible for the design, development, and implementation of cloud-based solutions using AWS. You will lead the architectural aspects of building highly scalable, secure, and cost-effective applications and infrastructure. Key Responsibilities: 1. Solution Design • Architect and design AWS cloud solutions for...
-
Applications Engineer
5 months ago
Singapur, Singapore Flowserve Full timeJob Summary: Flowserve is looking for a technically and commercially experienced Applications Engineer. In this function you will develop solutions for customers and partners for industrial and special applications. You will act as a product specialist in a team and work closely with the sales, development and other specialist departments. ...
-
AWS Cloud Operations Support
7 months ago
Singapur, Singapore U3 Full timeJob Summary: As an AWS Cloud Operations Support L2 Engineer, you will be responsible for providing technical support and troubleshooting assistance for AWS cloud infrastructure and services. You will work closely with the operations team, system administrators, and developers to ensure the smooth operation and optimal performance of AWS environments. ...
-
Cloud Security Engineer
4 months ago
Singapur, Singapore Thales Full timeLocation: Singapore, SingaporeIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Thales...
-
Singapur, Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full timeAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...
-
Cloud Developer Lead
7 months ago
Singapur, Singapore Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Azure Cloud Architect
1 month ago
Singapur, Singapore NTT Data Singapore Full timeTechnical Capacity Architect and design Azure environments, infrastructure, and services that enable migration of IT infrastructure, services, applications, and systems from an on-prem environment to Azure including Disaster RecoveryCollaborates with IT security teams to implement and manage cloud security policies, standards, and best practicesDevelop and...
-
Cloud Developer
7 months ago
Singapur, Singapore Panasonic Appliances R&D Center Singapore Full timeJob description Develop AWS and/or Azure web services for IoT products Support the entire application lifecycle(concept, design, test, release and support) Job Requirements At least 3 years of experience in implementing and operating Degree in Computer Science/Software Engineering/Computer Engineering or its equivalent Experience with developing...
-
Cloud Security Engineer
7 months ago
Singapur, Singapore Virtusa Full timeCloud Security Engineer - 122010 Description Key Responsibilities: Bachelor’s degree in computer science, Information Security, or related field. Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus. Excellent communication skills and the ability to collaborate with diverse...