Assistant VP, Production Support Level 2, Group Infrastructure

3 weeks ago


Singapur, Singapore United Overseas Bank Full time

Assistant VP, Production Support Level 2, Group Infrastructure & Platform Services

Posting Date: 26-May-2023 Location:

Singapore (City Area), Singapore, Singapore, 048624

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

Participate in incident information gathering, clarification, and analysis in order to evaluate impact and effort estimate and translate into a solution of a production issue. Critical examination of requirements and understanding operations and systems. Create and modify procedures to solve problems considering technical capacity and limitations. Implementing solutions that align with the organization's business objectives. Assisting in defining system scope and objectives; researching and fact-finding; analyzing business and user requirements for complex projects, and managing requirements t projects by conducting thorough testing of related applications. Build and maintain repository for deliverables, methodologies, and production support documents Analyze and route issues to proper teams and oversees issues and resolution to closure.

Job Requirements

Bachelor’s Degree in Computer Science/Engineering. Hands on experience in ALDON and technically proficient. Experience in SilverLake banking system, preference is RBK/GTD. Experience in AS400/iSeries database and operation system for at least 5 years. Experience in system architecture and design. Requires superior analytics and problem-solving skills. Must be attentive to details. Ability to work in a fast-paced, team-oriented environment. A strong & assertive communicator in speaking & writing Experience in Mainframe/Credit Card industry (optional) 


Good to have:

Microsoft Certified Professional (MCP)/Microsoft Certified Technology Specialist (MCTS) Broad knowledge of hardware, software and programming;


Essential Technical Skill:

Working experience on OS/400 and RPG and COBOL programming; prior knowledge with Silverlake core retail banking application and banking knowledge will be added advantage.

  • Singapur, Singapore United Overseas Bank Full time

    VP, Production Support Level 2 Lead, Group Infrastructure & Platform Services Posting Date: 06-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...


  • Singapur, Singapore United Overseas Bank Full time

    First VP, Technical Production Support Lead (Core Banking), Group Infrastructure & Platform Services Posting Date: 31-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and...


  • Singapur, Singapore United Overseas Bank Full time

    Assistant VP, Shift Lead Production Support Engineer, Group Infrastructure & Platform Services Posting Date: 25-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in...


  • Singapur, Singapore United Overseas Bank Full time

    Assistant VP, Murex Functional and Technical Support, Group Infrastructure & Platform Services Posting Date: 16-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in...


  • Singapur, Singapore United Overseas Bank Full time

    VP Infrastructure Project Manager, Group Infrastructure & Platform Services Posting Date: 19-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...


  • Singapur, Singapore United Overseas Bank Full time

    VP Build Engineer, Group Infrastructure & Platform Services Posting Date: 13-May-2023 Location: Singapore, Alexandra Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In...


  • Singapur, Singapore United Overseas Bank Full time

    Senior VP/ First VP, IT Disaster Recovery Head, Group Infrastructure & Platform Services Posting Date: 13-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...

  • VP, Major Incident

    3 weeks ago


    Singapur, Singapore United Overseas Bank Full time

    VP, Major Incident & Problem Manager, Group Infrastructure & Platform Services Posting Date: 09-May-2023 Location: Singapore, Singapore, Alexandra Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...


  • Singapur, Singapore SMBC Group Full time

    Responsibilities Execute strategic plans & operational goals for Credit Administration Middle Office deliverables which are to be aligned to organizational objectives. Assist Group Head to plan & manage budgets for respective groups within direction of Management. Identify areas for process optimization, efficiency enhancement & cost reduction in...


  • Singapur, Singapore United Overseas Bank Full time

    VP/Assistant VP, Risk and Decision Management, Group Retail Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

  • Senior VP, Product

    3 weeks ago


    Singapur, Singapore United Overseas Bank Full time

    Senior VP, Product & Domain Support Lead (Channels), Production Services, Group Technology Posting Date: 08-May-2023 Location: Alexandra Road, Singapore, Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories...


  • Singapur, Singapore United Overseas Bank Full time

    VP, Network Security Engineer, Group Infrastructure & Platform Services Posting Date: 20-May-2023 Location: Singapore, Alexandra Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...


  • Singapur, Singapore United Overseas Bank Full time

    VP, Group Wholesale Operations and Standardisation, Group Technology & Ops Posting Date: 21-May-2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...


  • Singapur, Singapore United Overseas Bank Full time

    VP/Assistant VP, Business Management, Group International Management Posting Date: 27-May-2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries...


  • Singapur, Singapore United Overseas Bank Full time

    VP, IT Service Operations Manager, Group Infrastructure & Platform Services (PROCO) Posting Date: 08-May-2023 Location: Singapore, Alexandra Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...


  • Singapur, Singapore United Overseas Bank Full time

    First VP/VP, Product Manager - Cash Management Products, Group Transaction Banking Posting Date: 15-May-2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in...


  • Singapur, Singapore United Overseas Bank Full time

    VP, Business Development and Support Manager, Cards & Payments Product, Group Retail Posting Date: 22-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...


  • Singapur, Singapore United Overseas Bank Full time

    Senior VP, Group Wholesale Operations & Standardization, Group Technology & Ops Posting Date: 11-May-2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...


  • Singapur, Singapore United Overseas Bank Full time

    VP/Assistant VP, Data Analytics, Group Wholesale Banking Posting Date: 18-May-2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...


  • Singapur, Singapore United Overseas Bank Full time

    Assistant VP, IFRS9 Analytics, Group Analytics, Group Retail Posting Date: 26-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...