Head of Grocery

Found in: Talent SG C2 - 3 weeks ago

Singapur, Singapore Deliveroo Full time

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders.

We are a small team, but with a big heart. Our Commercial organisation culture is predicated on the following guiding principles: 1) always be learning; so you can contribute to each other 2) if you can contribute to each other, you can build meaningful relationships 3) so we can have fun while we work.

Being a part of the Commercial Leadership Team (CLT) in Singapore is to embody the guiding principles to drive results and growth for our people. We are nimble, and our modus operandi is built on trust. And this is the source of our strength to move quickly and execute with purpose.

We are a people first organisation. And we recognise that people and culture is the core that delivers business results, talent development, and innovative opportunities.

What you'll do:

Own the Grocery and Retail Country P&L and challenge top lines and cost base to ensure profitabilityLead a team of Account Managers, Business Development Managers, and Operations InternOwn or coordinate all levers to develop and scale our Grocery & Retail business in Singapore: Sales, Account Management, Store Operations, Marketing Deliver outstanding hands-on tracking and delivery of the Grocery & Retail plan Lead the Grocery & Retail commercial strategy in Singapore and be the central point of contact for all Singapore interactions: Core team, HQ team, and Key partners Plan and manage in a sustainable way the growth by defining and monitoring the signing strategy with the best partners and rolling out the best retailers and specialists stores through curated performance based commercials.Structure, analyse and develop the Grocery & Retail business in “verticals”, ensure we have the right Grocery/Retail mix in each region to delight our customers in line with our Grocery/Retail missions and momentsPartner with our Product team to include test and roll out client and partner-centric features in/from our tech roadmapWork in close collaboration with the PR team and HQ to ensure the best coverage of Grocery/Retail initiatives in SingaporeDevelop and coach the Grocery team to handle exponential growth, attract and retain talents

What you'll need:

7+ years of professional experience (preferably in FMCG, management consulting, and/or grocery/retail)Strong experience in management and team coachingExtensive experience in the grocery/retail industryStrong knowledge of marketplace businesses/ experience in a high-growth business environment or start-up.Entrepreneurship way of thinking and way of working.Meaningful & successful management experience (ideally 3 years + of managerial experience with proven track record).Strong track record of hitting targets and exceeding business expectationsExcellent interpersonal, communication, and presentation skills, analyticsExcellent project management skills, able to juggle multiple tasks and deadlinesFluent English and fluency in Chinese is a nice to haveConfident to operate in a fast-moving, entrepreneurial environment and handle multiple prioritiesLooking for a can-do attitude and a strong appetite for challenge and people developer

Benefits and Diversity

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. 

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. What we value most is diversity of backgrounds and experience, but predicated on a strong sense of contribution to your team, to your CLT, and to our company.

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