Operations Executive
3 months ago
About BUTLER™ Housekeeping:BUTLER™ Housekeeping, awarded The Best Customer Service Award 2024/2025 by The Straits Times and Statista, is recognized as a Progressive Wage Mark Plus Employer and a leader in salary and welfare. We are dedicated to providing opportunities for growth, career enhancement, and setting the highest standards of excellence in the residential and office cleaning industry. As a member of our team, you will thrive in a supportive environment that values your development and contribution. If you are committed to delivering exceptional service and want to be part of a company that rewards excellence, join us at BUTLER™ Housekeeping.
Job Title: Operations ExecutiveEmployment Type: Full-Time / Part-Time / Contract
Description:We are seeking a highly experienced Operations Executive to join our dynamic team at BUTLER™ Housekeeping. In this pivotal role, you will be responsible for ensuring a constant flow of new customers and staff joining the company, while also supporting department managers to ensure smooth operations. You will play a critical role in scheduling, coordinating with various departments, and ensuring that all operations run efficiently and effectively.With a minimum of 5 years of experience in operations or a related field, you will be instrumental in driving the growth and operational excellence of BUTLER™ Housekeeping. We offer a guaranteed pay match for those currently in a similar position, with the potential for a pay rise as you contribute to the company’s success and uphold its high standards.
Responsibilities:
- Oversee and manage the recruitment process, ensuring a constant flow of new staff joining the company.
- Support department managers in their daily operations, ensuring smooth coordination between teams.
- Develop and implement strategies to attract new customers, driving the growth of the business.
- Manage scheduling and allocation of resources to ensure efficient and effective service delivery.
- Coordinate with various departments to ensure smooth onboarding and integration of new staff.
- Analyze operational performance and implement improvements to enhance efficiency and effectiveness.
- Maintain strong relationships with clients and ensure their satisfaction with the services provided.
- Collaborate with the marketing team to develop campaigns that attract new customers and retain existing ones.
Requirements:
- Minimum 5 years of experience in operations management, recruitment, or a related field.
- Strong leadership and strategic thinking skills.
- Excellent communication and interpersonal skills.
- High attention to detail and a results-driven approach.
- Ability to manage multiple tasks and prioritize effectively.
- Strong organizational skills with experience in scheduling and resource management.
- Reliability and punctuality.
Benefits:
- Competitive salary with a guaranteed pay match, and the potential for a pay rise as you contribute to the company’s growth and success.
- 14 days of annual leave starting for locals.
- Paid childcare leave and other paid leave benefits, including compassionate leave and performance leave.
- Guaranteed annual wage increments with BUTLER™'s innovative AWI system.
- Monthly transport allowance for travel between job sites.
- Opportunities for career growth and professional development.
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