ID Administrator

4 weeks ago


Singapur, Singapore Unison Consulting Pte Ltd Full time

Job Title: ID Administrator

Key Responsibilities:

  • Administer and manage user accounts and access rights in Active Directory (AD) based on organizational policies and business needs.
  • Provide helpdesk support for end-users, assisting with user account creation, modifications, and deletions in AD.
  • Troubleshoot and resolve user access issues related to Active Directory, such as login problems, permissions issues, and group memberships.
  • Create and manage user profiles, security groups, and distribution lists in AD.
  • Monitor and audit user activity and access rights within Active Directory to ensure compliance with security policies.
  • Collaborate with other IT teams to address system and application access issues.
  • Offer timely and effective technical support to users by identifying and resolving problems related to Active Directory, network access, and related systems.
  • Assist in the creation and maintenance of user documentation and best practices for AD administration.
  • Provide general support to users with issues related to Microsoft Office and other company applications.
  • Maintain and update relevant records for internal and compliance audits related to user access.

Requirements

  • Minimum of 1-2 years experience in user support and helpdesk duties.
  • 12+ months relevant experience working with Active Directory (user account management, security groups, group policies).
  • Strong technical proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
  • Excellent problem-solving and system troubleshooting skills.
  • Solid understanding of user authentication and authorization processes within Active Directory.
  • Ability to work efficiently in a fast-paced environment with minimal supervision.

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