Ops Transformation Manager
4 weeks ago
Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential.
Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 15,000 businesses using our suite of products.
For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List.
You will be amazed by the energy and experience of our team Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.
Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space
About the Team
At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible.
About the Role
You are responsible to drive special projects on key Operations north star metrics. You report to the Head of Ops Transformation. You will own the origination, planning and execution of multiple complex transformation initiatives. You will play a pivotal role in redefining operational frameworks, implementing new technologies, and fostering a culture of continuous improvement. This role offers high visibility throughout the company as you will work with senior stakeholders across the company.
Help build a transformation roadmap and develop tailored solutions to address complex operational challenges. Project manage complex initiatives, requiring cross-Aspire collaboration and involving C-suite stakeholders. Conduct in-depth analysis of operational processes and systems to identify areas for improvement and optimization. Drive change management initiatives to ensure successful adoption of new processes and technologies. Provide strategic guidance and direction to senior leadership on key operational transformation initiatives. Foster a culture of innovation and continuous improvement within the Operations team. Be hands-on and actively participate in key project tasks to help drive projects forward. Report on timelines, project updates, etc to key stakeholders and senior management Create & drive new strategies to improve operations & drive key operational north star metrics.Minimum Qualifications
You are analytical - You can create & clearly communicate strategies and support it with data You are a true owner - You are detail oriented, and know your projects in depth while also being able to understand strategic priorities and connecting the dots with business goals You are resourceful - You may have never faced a problem before, but you will find a solution You are hungry to drive change - You have a positive attitude, you are self-motivated, hands-on, and ready to learn; Startup life is not always the easiest, but at least you make it fun You have strong communication skills - You can communicate very well on the phone and in writing, with internal and external stakeholders. Your communication is clear, concise and professional.Preferred Qualifications
Previous experience in fintech companies, showcasing knowledge of industry-specific practices and challenges.What we offer
Uncapped flexible annual leave. Hybrid work arrangement. Training subsidy for your professional growth. Wellness benefit. Team bonding budget to foster collaboration and sense of belonging. Flexibility to work from anywhere (for up to 90 days per annum). Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.Equal Opportunity Statement
Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws.
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