SVP/VP, SNOC Site Reliability Engineer Lead, EASRE, Technology
2 months ago
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
This is a critical role in Technology & Operations (T&O). You will assist in transforming the team with Command & Control, Augmented Intelligence, coupled with AI/Ops, Machine Learning and Hyper Collaboration into the environment.
Responsibilities
The Site Reliability Engineering lead is responsible to ensure operation stability and excellence within the unit.
Ensuring the 24/7 operation teams are equipped with the right skillset and tools, to manage critical event monitoring and incident management. Experienced in Incident management, especially critical situations. Excellent knowledge of technical and modern application design, event monitoring capabilities, AIOps, productivity tools and implementation best practices. Experienced in operational productivity through process automation. Drive collaboration across all platforms and SMEs from other line of business, and align our IT strategy with the bank?s business needs and objectives. A proven track record of successful SRE journey implementation.Requirements
Bachelor's Degree in Information Technology, System Engineering or a related field. Strong Knowledge of IT Service Management, ITIL and COBIT. Strong problem solving, analytical and time management skills. Strong communication skills, both spoken and written. 8-10+ years of experience in automation and production support. Working experience in IT Systems and IT software in a banking environment will be an added advantage. Proven leadership skills and with cross-functional teams. Proficient in working with MS Office Tools such as MS Power Point and MS Excel and prepare presentation decks for Management Team.Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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