Current jobs related to Customer Service Officer - Singapur - TDCX

  • Customer Service Officer

    1 week ago

    Singapur, Singapore PropNex Full time

    Customer Service Officer Customer Service Officer PropNex Realty Pte Ltd Responsibilities: 1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter. 2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, handle office equipment...

  • Customer Service Officer

    3 months ago

    Singapur, Singapore DBS Bank Full time

    Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

  • Customer Service Officer

    1 month ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionMon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints,...

  • Customer Service officer

    3 months ago

    Singapur, Singapore Snaphunt Full time

    The OfferWork alongside & learn from best in class talentJoin a market leader within TelecommunicationsOpportunity within a company with a solid track record of performanceThe JobAbout the DepartmentThe Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk...

  • Customer Service Officer

    5 months ago

    Singapur, Singapore TransitLink Full time

    Responsibilities:Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges Requirements: Minimum GCE N or O LevelCustomer service mindsetGood communication skills and pleasant dispositionWilling to perform shift work

  • Customer Service Officer

    3 months ago

    Singapur, Singapore RichLand Logistics Full time

    ScopeTo execute daily operations in accordance to the processes and procedures establishedTo report any service related issues, escalations or failures to the supervisorTo liaise and follow up with customers on the delivery statusTo perform proper follow up procedures on all expedited shipmentsTo perform all reporting in a timely and appropriate mannerTo...

  • Warehouse Customer Service Officer

    3 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionCustomer Service is to manage the customer services activities within warehouse to meet customer needs. • Communicate with team members and our customers via both email and phone calls• Customer’s order and data processing on WMS (warehouse management system)• Verify operational documents with billing summaries to be sent to...

  • Customer Service officer

    3 months ago

    Singapur, Singapore ITCAN Pte Ltd Full time

    ITCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is...

  • Warehouse Customer Service Officer

    3 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Customer Service is to manage the customer services activities within warehouse to meet customer needs. • Communicate with team members and our customers via both email and phone calls• Customer’s order and data processing on WMS (warehouse management system)• Verify operational documents with billing summaries to be sent to customers• Ensure that...

  • Customer Service Officer

    1 month ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Mon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting...

  • Correctional Services Officer

    3 days ago

    Singapur, Singapore Singapore Prison Service Full time

    CAREERS WITH SINGAPORE PRISON SERVICEAre you prepared for a meaningful career with the Singapore Prison Service (SPS)? Engage in a challenging and fulfilling journey that presents numerous opportunities for professional growth and personal development.Positions Available:Extended Management Executive Scheme (E-MXS)- Engage in various responsibilities across...

  • Correctional Services Officer

    3 days ago

    Singapur, Singapore Singapore Prison Service Full time

    CAREERS WITH SINGAPORE PRISON SERVICEAre you prepared for a meaningful career with the Singapore Prison Service (SPS)? Experience a challenging and rewarding environment that provides numerous opportunities for personal and professional development.Available Roles:Extended Management Executive Scheme (E-MXS)- Engage in various functions across line...

  • Customer Contact Services

    4 months ago

    Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will join the Customer Contact Services department and be part of the dynamic team that provides reservations support and member services to our customers. The candidate will undergo a month of training in reservations and customer relationship systems to deliver our service excellence commitment to our customers. Key...

  • Senior Customer Information Services Officer

    3 days ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Info Services, Retail Recon & Investigation Centre Location: Singapore About United Overseas Bank United Overseas Bank Limited (UOB) stands as a prominent financial institution in Asia, boasting a vast network that encompasses over 500 branches and offices across 19 countries and territories throughout the Asia Pacific,...

  • Prison Officer

    3 months ago

    Singapur, Singapore Singapore Prison Service Full time

    A UNIFORM CAREER WITH SPS - ARE YOU THE ONE WE ARE LOOKING FOR? As Captains of Lives, we are akin to the first drop of water that touches the pond and creating a ripple effect. Our work goes beyond being a guard. We aspire to create a positive impact in the lives of offenders, and inspire everyone, at every chance towards a society without re-offending. ...

  • Senior Customer Information Services Officer

    3 days ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Info Services, Retail Recon & Investigation Centre Overview of the Organization United Overseas Bank Limited (UOB) stands as a prominent financial institution in Asia, boasting a vast network of over 500 branches and offices across 19 countries and regions in the Asia Pacific, Europe, and North America. With a legacy...

  • Senior Customer Information Services Officer

    3 days ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Customer Info Services, Retail Recon & Investigation Centre Company Overview United Overseas Bank Limited (UOB) stands as a prominent financial institution in Asia, boasting a vast network that encompasses over 500 branches and offices across 19 countries and territories in the Asia Pacific, Europe, and North America. With a rich...

  • Customer Services Officer

    3 months ago

    Singapur, Singapore Rolls-Royce Full time

    Description As the Customer Support Officer, you will be responsible for providing technical, logistical and commercial assistance to Rolls-Royce customers and Authorized Service Center (ASC) personnel through on-site support, guidance and training as it relates to customer support and the Authorized Service Center agreements. This position is...

  • Customer Service Officer

    1 month ago

    Singapur, Singapore TIEN HSIA LANGUAGE SCHOOL Full time

    Responsibilities:Handle and process all enrollments and registration.In-charge of school fee collection.Handle & follow-up customers' enquiresAssist in daily school operationsRequirements:Customer Service-oriented, patience and able to handle children.Must be bilingual in both chinese and English due to the nature of job.Able to work inweekdays evening,...

  • Customer Service Officer

    4 months ago

    Singapur, Singapore Hastings Deering Full time

    Company : Performance Motors Limited Responsible for providing telephone base support to BMW Customers Responsible for all matters related to administer booking and appointment making Service/ repair work via Sales force Daily payment transection (All mode of payment) Daily Clearing of all outstanding phone and email messages

Customer Service Officer

2 months ago

Singapur, Singapore TDCX Full time

Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Provide excellent support experience to customers via all relevant communication channels such as emails, online feedback forms, live chats and calls. Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures Build sustainable relationships and engage customers by taking the extra mile Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least a GCE ‘A’ level or a Diploma in any field. Preferably with at least 2 years of relevant working experience in handling cases in a call centre or service industry environment. Possesses strong time management skills with ability to multi-task and is motivated to exceed expectations. Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation). Strong ability to write succinctly. Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones. Excellent verbal and written communication skills in English and the language of the supporting market.