Cloud Middleware Support Engineer

Found in: Talent SG C2 - 3 weeks ago


Singapur, Singapore OCBC Bank Full time
Cloud Middleware Support Engineer-(240000H2)

Description

Day to day operations in technologies like OpenShift/k8s, Redis & Kafka Provide technical support on full stack of OCBC Cloud Middleware services (e.g., application messaging, incident management, observability & recovery of services etc.) Apply problem solving and troubleshooting techniques to identify, isolate the root cause and recover from reported problems. Perform capacity planning and resource optimization. Implement security best practices and ensure compliance with security policies. Provide technical guidance and support to development and operations teams. Monitor and troubleshoot OpenShift/Kafka/Redis and application issues. Implement and maintain monitoring and alerting for OpenShift/Kafka/Redis clusters. Support Cloud Middleware services OpenShift/Kafka/Redis in a 24/7 operations and shift work will be required to include permanent nights & day shift covering weekends, and holidays.

Qualifications

Bachelor’s degree in computer science/information technology or equivalent. Experience in managing container platforms, application services, cloud technologies e.g. VMWare, Terraform, Apache Kafka, Redis, and OpenShift/Kubernetes Demonstrate strong knowledge in technology infrastructure domain such as virtual server technologies, networking, internet protocols, scripting & observability(ELK). In depth of understanding of container platforms, application services e.g. Apache Kafka, Redis, and OpenShift/Kubernetes. Hands-on experience with Observability stack/tool like ELK, Grafana. Willingness to cross learn and adapt other technologies. Strong analytical and problem-solving skills, ability to stay cool under pressure Hands-on-experience on supporting both on-premise and/or cloud infrastructure. Knowledge of client-server, 3-tier architecture web applications & distributed systems. Troubleshoot and resolve technical problems in operating systems (Linux), networking connectivity, storage disks, etc. System administration experience with troubleshooting OS, application logs and knowledge of administrative required to address system level issues. A good team player and able to work effectively with stakeholders to resolve an issue to closure. Exposure to Terraform, GitOps & CI/CD. Required to work on shifts on a rotational permanent Night Shift or Day shift
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