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IT Admin Associate
4 months ago
Responsibilities:
- Maintain asset inventory and data records.
- Preparation and coordination IT Engineers' schedules for on-site/ outsource/ inhouse projects & backfill purposes on a daily basis.
- Liaising with the Sales Dept & IT Dept closely on after-sales matters.
- Handle incoming calls and enquires from corporate customers.
- Answer email correspondence in a prompt and efficient manner.
- Maintain proper records for billing purposes.
- Maintain neat and timely updates on the service form inputs to our system.
- Any ad hoc requirements by the Manager.
- Minimum Diploma or Certificate in IT/Computer or related studies.
- Good communication skills and ability to work independently.
- Comfortable with a dynamic and fast-paced environment.
- Strong phone presence, interpersonal & customer service oriented.
- Enjoying interacting and communicating with people, and maintaining good rapport with our in-house dept, suppliers, and end-users.
- Proficient in MS Office.
- 5 Days work week from Mon to Fri 9AM to 6:30PM
- Location: CDB, Church Street
- Annual Leave, Medical Benefits, Staff Insurance