Credit Control Team Lead, Treaty Reinsurance
2 weeks ago
Credit Control Team Lead, Treaty Reinsurance
The Client Services team in Aon Reinsurance Solutions, are responsible for providing assistance to clients and reinsurers, whilst continuously striving to surpass service level agreements. They proactively interact with Aon’s reinsurance team and shared services, as well as act as a liaison between internal and external stakeholders.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Credit Control
Lead and manage the credit control functions for our Treaty Clients domiciled in Asia Take ownership of day-to-day credit control issues, defining and implementing effective solutions Ensure timely settlements from/to Clients/Reinsurers in accordance to contract terms and procedures Ensure claims and cash call collections are monitored, collected, and settled promptly as per contract term and procedures. Regular updates to be provided to clients. Proactively monitor outstanding balances periodically, identify factors that might impact collections and establish solutions Actively engage with Service Advocates for the efficient collection of balances Interacts with business partners on credit control matters with Service Advocates (face-to-face meetings, conference calls and emails). Support carrier meeting for matters relating to credit control Generation of management reporting and data driven insights relating to credit control and cash flow Proper risk management and quality control of reconciliation, allocation, disbursement and settlement mattersLeadership & Management
Develops own and the team’s expertise to effectively meet client needs by problem solving distinctive solutions Build relationship with Client Service Teams in network offices and serve as subject matter expert on complex matters Effectively collaborates across organization to manage expectations, escalation process and drive results through the use of data and facts Lead project planning including promoting opportunities for cost savings and productivity improvementSkills and experience that will lead to success
7-10+ years of experience handling treaty reinsurance credit control, preferably with experience leading a team Strong understanding of treaty reinsurance contracts relating to premium and claims matters Excellent verbal and written communication skills with ability to communicate complex concepts in a simple and effective way Strong presentation skills to both external and internal stakeholders, leading meetings, defining objectives and delivering service level agreements. Strong influencing and negotiating skills; ability to work with multiple stakeholders in time critical environments Keen attention to detail with a resourceful mindset Ability to question process, challenge status quo and work in a dynamic, positive team environment. Innovative problem solving skills with proven ability to exercise flexibility and judgement Ability to travel when requiredHow we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
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