Administrative Support
4 weeks ago
Job Description
Provide administrative support to the Service Point:
Front Desk Operations:
Greet and attend to public walk-in. This may include administering visitor logbook and badges, notifying relevant colleagues or re-directing public to appropriate resourcesAnswer, screen and route incoming phone calls to relevant parties, taking down phone messages, checking of incoming phone messages and emailsAttend to enquiries and feedback and where necessary, consult manager/supervisor on appropriate response or follow-upHandle courier/express mail services upon request, mailing of letters, checking of mailbox and dissemination of mail to relevant parties.Facility Management:
Ensure reception and meeting rooms readiness/cleanliness at start and end of the dayEnsure upkeep, cleanliness and maintenance of the facilities. This includes liaising with vendors on maintenance matters, upkeep of first aid supplies and fire-fighting equipmentPlan and conduct workplace safety exercises (e.g. fire drills) in accordance with safety guidelines and regulationsProgramme and Data Administration:
Work with relevant programme managers for back-end programme administration and implementation coordination and supportUpkeep of relevant databases within the Service Point, including the use of shared IT platforms for centralised depository of documentsSupport in collation of data and statistics for programme and services reporting and publication content generationAssist in implementation of personal data protection policies and measures in daily operations.Library Management
Scan books and categorize them accordingly.Administer and track the check-out and check-in.Qualifications
Minimum 'O' levels.
Requirements:
At least 1-2 years of relevant experienceStrong administrative skillsGood customer service orientationGood communication skills, both oral and writtenProficient in MS Office/Office 365Working Hours:
Mondays, Tuesdays & Thursdays; 9am to 6pm (including once a week; 12pm to 9pm)
Location: Eunos
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