Senior Program Specialist

1 week ago


Singapur, Singapore Boston Consulting Group Full time
WHAT YOU'LL DO

About RISE

RISE (Rapid & Immersive Skill Enhancement) is a 10–18-week program created and designed by BCG U (Boston Consulting Group). This unique programme has successfully reskilled more than 1,700 PMETs in business and digital skills, with up to 70% of these participants securing job placements upon completion of the programme.

About RISE Placement Team

Within RISE, we have a Placement Team which is dedicated to helping participants identify and work towards their career goals, hone their professional and job search skills and find suitable careers. The team plays a similar role to a Career Centre and will support participants by providing career-readiness resources, engaging with employers and organizing recruiting activities.

Key responsibilities:

  • Lead and manage the operations of RISE Placement Team

  • Design, plan and implement the rollout of new programs to RISE learners

  • Collect & analyse data/information, and evaluate program efficiency, including reporting to programme leadership

  • Recruit, onboard and collaborate with recruitment partners to explore partnerships and match job opportunities for RISE learners

  • Organize events to connect RISE learners with RISE alumni, industry experts and recruiting companies

  • Manage customer support escalations, and address more complex cases to resolution

  • Manage agencies to ensure high quality career preparation sessions and resources for participants

  • Manage weekly surveys including designing, scheduling, administration, database management & analysis


YOU'RE GOOD AT
  • Recruit, onboard and collaborate with recruitment partners to explore partnerships and match job opportunities for RISE learners
  • Organize events to connect RISE learners with RISE alumni, industry experts and recruiting companies
  • Manage customer support escalations, and address more complex cases to resolution
  • Manage agencies to ensure high quality career preparation sessions and resources for participants
  • ​​​​​​​Manage weekly surveys including designing, scheduling, administration, database management & analysis

YOU BRING (EXPERIENCE & QUALIFICATIONS)

  • 5+ years of work experience in career services or human resource functions, including talent acquisition

  • Be a strategic thinker with strong analytical mindset, excellent analytical, logical, reasoning and problem-solving skills

  • Have excellent written & verbal communication in English

  • Be proficient in MS Excel & PowerPoint

  • Be familiar with CRM & customer engagement platforms

  • Be responsible & meticulous, able to own the assigned tasks end to end with attention to details

  • Have great interpersonal skills, with empathetic communication approach

  • Be a good team player and takes strong ownership in work

  • Have a bachelor’s degree

  • Singaporeans and PR are welcome to apply


YOU'LL WORK WITH

BCG U enables organizations to upskill their talent with the help of the latest technology, scientific learning approaches, and a world-class faculty. We customize learning strategies depending on need, building capabilities across all layers of an organization—from executive programs to training and development on the frontlines. In doing so, we help unlock the full potential of public and private sector organizations around the world.



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