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Telco Project Manager
4 weeks ago
The Telco Project Manager will be responsible for:
Collaborating with the Networking team on the Design/Architecture of low latency and traditional telecommunications circuits Documeting all designs in detail and prcessing the designs through the review cycle with the Network Engineering team and Telco Team management Managing the full delivery lifecycle of new services (circuits, cross-connects, colocation) Ensure time-sensitive deadlines are met Updating internal customers and setting accurate expectations relating to the delivery of services Working with Telco and DC vendors to coordinate deliverables, scheduling testing, managing troubleshooting and to validate billing Managing the internal databases to accurately reflect service, system and vendor records Monitoring ticketing systems for incoming requests and tasks Collaborating with internal departments within Tower (networkinga and infrastructure, Techncial Project Management, trade teams and other stakeholders. Managing performance of contracted services; tracking and ensuring compliance of suppliers with contracted T&Cs Working closely with accounting and accounts payable for accurate processing of supplier invoices and compliance with accounting guidelines Troubleshooting invoice issues with internal and external stakeholders Working with existing suppliers for contract renewal if needed, and collaborates with internal teams on contract renegotiation Conducting service performance reviews with key suppliers for continuous performance improvements Managing expectations by regularly communicating all order delivery updates relating to projects to the appropriate stakeholders Providing hands-on support for escalations and issue resolution Constantly monitoring the market in terms of vendor offerings and maintain accurate and up to date records of all services offered for the paths of interest to TRC Build and maintain close relationships with key vendors in the region Identifying solutions aligned with business requirements that may: Lower costs Lower latency Increase reliability & availability Identify new carriers or providers emerging in APAC Interfacing with local regulatory authorities when required Identifying and monitoring competitive activities and report updates to management team Performing site visits independently and with vendors to perform various tasks and evaluations as required. Creating and maintaining records relating to capacity at key exchanges and data centersQualifications
The ideal candidate will have:
Experience in strategic sourcing of IRUs, Dark Fibre, Wavelengths, Ethernet, and managed services Solid experience in the telecom industry Strong written and verbal communication skills. Good skills in complex negotiations and relationship building Strong understanding of telecommunications (Ethernet, IP, Dark/lit circuits) and data center administration (power, space, cross-connects) Experience with vendor management Demonstrated ability for thoroughness, attention to detail, and good judgment Ability to work well under pressure and to manage multiple priorities at the same time while remaining calm and composed Ability to travelBenefits
Tower continues to enhance the in-house trading system and strategies that have positioned the firm as a leader in the thriving field of quantitative trading. While Tower offers challenges and rewards rivaling those of any Wall Street firm, Tower’s cubicle-free workplace, jeans-clad workforce, and well-stocked kitchens reflect the premium the firm places on quality of life. Benefits include:
Competitive salary and discretionary bonuses 5 weeks of paid vacation per year Breakfast, lunch, and snacks on a daily basis International medical insurance Free gym membership For employees ineligible to participate in the CPF, the cash equivalent of the employer’s CPF contribution Free events and workshops Donation matching program-
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