Platform Product Operations

2 weeks ago


Singapur, Singapore TikTok Full time

About The Team

The operational platforms team is a significant part of the Ads Interface pillar. This team focuses on building solutions for ad diagnosis bot, ticket management, allowlisting, admin center, and more. Responsibilities:(1) Strategic Development:- Work in tandem with cross-functional teams to grasp and anticipate the needs of advertisers, ensuring that both the ticketing tool and other efficiency tools cater to those requirements.- Evaluate data and feedback to discern trends and avenues for enhancing the tools and the entire advertiser experience.(2)Product Oversight and Enhancement:- Supervise the evolution of the ticketing and efficiency tools, guaranteeing alignment with the dynamic requirements of TikTok advertisers.- Drive the product roadmap for all tools, set distinct timelines, and prioritize tasks based on prospective impact and business needs.(3) User Experience and Interface:- Ensure all tools under management deliver an intuitive, smooth, and efficient user experience for advertisers.- Procure and integrate feedback from users, ensuring continuous tool refinement.Integration and Compatibility:- Ensure that all tools integrate seamlessly with each other and with the broader TikTok advertising ecosystem.- Work on enhancing compatibility with external platforms and systems commonly used by advertisers.(4) Training, Support, and Documentation:- Spearhead the creation and regular update of comprehensive documentation, user manuals, and FAQ sections for all tools.- Collaborate and/or conduct trainings to equip users with knowledge on tool capabilities and best utilization practices.(5) Stakeholder and Partner Communication:- Serve as the chief liaison between product teams and internal stakeholders, ensuring clear communication regarding tool updates, features, and feedback.(6) Quality Assurance and Testing:- Coordinate with QA/PM teams to ensure rigorous testing of tools for bugs, usability issues, and performance bottlenecks.- Organize beta-testing phases with select advertisers to garner real-world feedback before full-scale rollouts.(7) Operational Efficiency:- Constantly monitor tool performance metrics, aiming for high uptime, swift ticket resolution, and overall operational efficiency.- Implement feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements.(8) Continuous Learning and Industry Trends:- Stay updated with the latest industry trends, competitor tool features, and technological advancements to ensure TikTok's tools remain cutting-edge and market-leading.

- BA/BS degree or above;- 5+ years of product operations experience with digital ad products or in saas platforms; familiarity with advertising solutions at Google, Meta, and Snapchat.- A storyteller with a track record of consolidating information into customer-oriented communications; - A fast learner and self-starter who gets to the point quickly with a good sense of judgment and original thinking; - A commercial mindset with experience building business cases from market research and analysis;- Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;- Strong data and business analysis ability, analytical mind, and good data skills; comfortable with spreadsheets;- Customer service orientation and experience working in a sales/ client-facing capacity.
  • Lead Product Manager

    3 weeks ago


    Singapur, Singapore Grab Full time

    Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know the Team ...


  • Singapur, Singapore Standard Chartered Bank Full time

    Role Responsibilities The role holder is part of Wealth Management Core platform tribe and participate actively in the delivery of Core Platform tribe roadmap as well as lead/support the achievement of Tribe OKRs for the respective project support CAPE  As an empowered decision maker, Product expert is accountable for maximising the business value...

  • TikTok LIVE

    4 weeks ago


    Singapur, Singapore TikTok Full time

    About the team TikTok LIVE Team is committed to creating real-time interactive scenes. As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen...


  • Singapur, Singapore TikTok Full time

    Team Introduction Pangle is the ad network of TikTok for Business, enabling global app developers and mobile site operators to grow their apps/websites and maximize earnings through exclusive ad demand from TikTok for Business. Pangle offers a growing all-mobile network in over 20 emerging markets, with proven success in Asia Pacific, the Middle East, and...


  • Singapur, Singapore Visa Full time

    Job DescriptionTeam SummaryThe Visa Digital Enablement Platform Product is responsible for the enabling wide range of visa’s value-added services through various digital channels (Mobile App, Web App, SDK, APIs), to help accelerate the digital adoption for Visa Clients globally. This team is also responsible for identifying and building innovation...


  • Singapur, Singapore VISA Full time

    Job Description And Responsibilities Team Summary The Visa Digital Enablement Platform Product is responsible for the enabling wide range of visa’s value-added services through various digital channels (Mobile App, Web App, SDK, APIs), to help accelerate the digital adoption for Visa Clients globally. This team is also responsible for identifying...


  • Singapur, Singapore TikTok Full time

    Team Introduction With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life...

  • Business Executive

    2 weeks ago


    Singapur, Singapore Shopee Full time

    Business Executive - Shopee International Platform (Operations) DepartmentCross Border eCommerceLevelExperienced (Individual Contributor)LocationSingapore The Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across the 7 markets and provide...


  • Singapur, Singapore Digital business people Full time

    Digital Business People is seeking a Product Analyst focusing on the maritime domain within the metals mining and trading industryThe RoleJob Responsibilities:Support in converting maritime-specific business requirements into functional specifications, ensuring that these are clearly communicated and understood by the technical team.Play an active role in...


  • Singapur, Singapore Snaphunt Full time

    The OfferA role that offers a breadth of learning opportunitiesAttractive Salary & BenefitsFlexible working optionsThe JobJob Responsibilities:Support in converting maritime-specific business requirements into functional specifications, ensuring that these are clearly communicated and understood by the technical team.Play an active role in agile project...


  • Singapur, Singapore TikTok Full time

    Team Introduction With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Computer Operator, Group Infrastructure & Platform Services Posting Date: 07-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

  • Project Officer

    4 weeks ago


    Singapur, Singapore Nanyang Technological University Full time

    The School of Biological Sciences (SBS), part of the College of Science, was established in 2002 with a mission to advance biological and biomedical sciences. At SBS, our research spans various areas, including infectious diseases, immunology, neurodegenerative diseases, telomere biology, and genome function. Over the years, SBS has attracted talented...


  • Singapur, Singapore SG10 - BJB Bank Julius Baer & Co. Ltd., Singapore Branch Full time

    At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be...


  • Singapur, Singapore Amaris Consulting Full time

    Job description Job Description We are currently seeking a Data Engineer with 3 to 8 years of experience for our esteemed client, Amaris Consulting. This is an Undetermined Duration Contract position based in the vibrant city of Singapore. Work closely with data product team and business end-users to implement and support...

  • VP, Digital Platform

    2 weeks ago


    Singapur, Singapore United Overseas Bank Full time

    VP, Digital Platform Posting Date: 30-May-2023 Location: Raffles (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...


  • Singapur, Singapore United Overseas Bank Full time

    Vice President, Product Owner - Group Digital Platform Posting Date: 22-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...


  • Singapur, Singapore United Overseas Bank Full time

    Vice President, Product Owner, Group Digital Platform Posting Date: 26-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...


  • Singapur, Singapore SGX Full time

    Job Summary SGX (July - Dec 2023) Fall Internship Programme Singapore Exchange (SGX) is Asias leading and trusted market infrastructure, facilitating the exchange of capital and ideas to create value for people, businesses and economies. As a multi-asset exchange operating equity, fixed income and derivatives markets to the highest regulatory...


  • Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Computer Operator, Group Infrastructure & Platform Services Posting Date: 10-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...