Complex Claims Adjuster, A&H

4 weeks ago

Singapur, Singapore AIG Full time

Your future team

Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world’s leading insurance provider. We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting your talents to work with the AIG Claims department. Claims at AIG are a combination of different functions, business divisions such as Life & Retirement and General Insurance, and Global Claims, which makes us unique at AIG. Our specialized functions are delivering on AIG's promise to our customers, our clients, our shareholders, and each other. Thanks to our global network of highly-skilled professionals, we can mobilize experts from around the world to provide reliable, responsive claims service wherever and whenever our clients need it.

Your contribution at AIG

As an influencer at AIG, people come to you as a “go-to” source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.

Functional Responsibilities

  • Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a consistently strong standard of customer service.
  • Ensuring effective vendor and litigation management on Complex claims within a personal allocation
  • Broader internal / external stakeholder communication where required
  • Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
  • Contribute to maintenance of best practice procedures for A&H intermediate to high value Complex claims, consistent with global best practice
  • Demonstrate a high standard of technical claims competence. Demonstrate a strong standard of competence in handling intermediate to advanced complex claims in A&H.
  • Manage Third Party Administrators to ensure that they adhere to the claims handling guidelines and meet the agreed deliverables. This would include conducting audits and checks. Provide technical advice to Shared Services.
  • Any other projects/tasks which may be assigned to you from time to time.

Accountabilities

  • Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
  • Effective communication of key advanced Complex claims and A&H portfolio messages to internal stakeholders.
  • Financial control through consistent reserve and other financial transaction discipline
  • Accurate and consistent policy interpretation

What we are looking for

  • Degree holder or equivalent with 3 years of relevant experience
  • Holds BCP, PGI and HI
  • Intermediate specialist knowledge in A&H technical claims topics
  • Policy language skills enabling accurate and consistent policy wording interpretation
  • A basic knowledge of  legal / regulatory and litigation / procedural  requirements for their line of business
  • Experience in effectively following up on  recommendations from technical claims audits and continuous claim handling improvement
  • Good communication skills, both written & verbal
  • Time management – ability to manage & prioritize workload and diary management
  • Ability to contribute effectively within a team environment.
  • Ability to work with claims stakeholders to effectively direct claims strategy.

#LI-RO1

  • Complex Claims Adjuster, A&H

    2 weeks ago

    Singapur, Singapore AIG Full time

    Your future teamPicture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world's leading insurance provider. We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting...

  • Complex Claims Adjuster, Auto

    1 month ago

    Singapur, Singapore AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Adjuster, Auto to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in ClaimsOur Claims teams are the proven problem solvers of choice for clients, delivering consistent...

  • Complex Claims Adjuster, Auto

    1 month ago

    Singapur, Singapore AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Adjuster, Auto to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in ClaimsOur Claims teams are the proven problem solvers of choice for clients, delivering consistent...

  • Loss Adjuster

    2 weeks ago

    Singapur, Singapore Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • Loss Adjuster

    4 weeks ago

    Singapur, Singapore Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Complex Property Claims Advocate, Asia

    2 weeks ago

    Singapur, Singapore Aon Full time

    Complex Property Claims Advocate, Asia We are seeking a skilled individual to fill the role of Complex Property Claims Advocate and become a part of our expanding claims team in Singapore. Aon is dedicated to making informed decisions At Aon, we influence decisions for the better to safeguard and improve the lives of individuals worldwide. We operate as a...

  • Complex Property Claims Advocate, Asia

    1 month ago

    Singapur, Singapore Aon Full time

    Complex Property Claims Advocate, Asia We're looking for a Complex Property Claims Advocate to join our growing claims division in Singapore. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one...

  • Executive Adjusting Assistant

    1 month ago

    Singapur, Singapore Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Claims Analyst

    1 month ago

    Singapur, Singapore Swiss Re Full time

    About the Role This role will be instrumental in the implementation of a meaningful and relevant claims philosophy whilst promoting and sharing best practice claims management techniques with clients and internal stakeholders. Reporting to the Claims Manager of L&H Claims SEA, you will be responsible for the day-to-day operations supporting SEA L&H...

  • Head of Claims

    4 weeks ago

    Singapur, Singapore Aon Full time

    Aon is currently recruiting a Head of Claims - Singapore , who will report to the Asia Chief Claims Officer, and Singapore Chief Broking Officer respectively. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust...

  • Senior Manager, Claims

    2 weeks ago

    Singapur, Singapore Aon Full time

    Senior Manager, Claims Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like ...

  • Senior Manager, Claims

    1 month ago

    Singapur, Singapore Aon Full time

    Senior Manager, Claims Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like ...

  • Merchandising Lead Digital

    3 weeks ago

    Singapur, Singapore H&M Full time

    Job DescriptionAs Merchandising Lead Digital (Menswear & Lifestyle) - SEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and...

  • Claims Examiner

    2 months ago

    Singapur, Singapore CHUBB Full time

    Areas of Responsibility Claims Service Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Chubb Claims Philosophy. Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers...

  • Claims Specialist,Marine

    6 days ago

    Singapur, Singapore AXA Group Full time

    Claims Specialist – Marine Singapore In this role, you will have the opportunity to actively handle Marine Hull and Cargo claims, as both a lead and following (re) insurer in order to provide a prompt and efficient service to clients and meet corporate claims objectives and targets. Claims are multi-jurisdictional with clients across the Asia region...

  • Senior Claims Assessor

    1 month ago

    Singapur, Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Coordinator - Claims Advisory

    6 days ago

    Singapur, Singapore Marsh McLennan Companies Full time

    Description: Marsh is seeking candidates for the following position based in the Singapore office: Claims Executive What can you expect? This will be an exceptional opportunity to collaborate and work with a leading global insurance broking firm who is looking to hire a Claims Executive proficient in (re)insurance claims handling. It will be a...

  • Senior Executive, Claims

    3 weeks ago

    Singapur, Singapore Marsh McLennan Companies Full time

    Description: Marsh is seeking candidates for the following position based in the Singapore office: Senior Executive, Claims What can you expect? This will be an exceptional opportunity to collaborate and work with a leading global insurance broking firm who is looking to hire an Assistant Manager/Senior Executive proficient in (re)insurance...

  • Head of PR

    1 month ago

    Singapur, Singapore H&M Full time

    Job DescriptionAs the Head of PR & Communications, you contribute to added customer value, a strong brand and increased fashion perception by managing and leading the PR & Communications team in accordance with H&M values, standards & policies. Working towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all...

  • Merchandising Lead Digital

    3 weeks ago

    Singapur, Singapore H&M Group Full time

    Job Description As Merchandising Lead Digital (Menswear & Lifestyle) - SEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail...