Loyalty Marketing Associate
4 weeks ago
Job Description
The successful candidate will join the Priority Passenger Services (PPS) Department in SIA Loyalty Marketing Division. He/she will be part of a dynamic team that provides superior customer service to PPS Club members in Singapore.
Key Responsibilities
Provide administration and operational support to the team Manage the PPS Club mailbox Generate reports from internal customer platforms to support daily servicing functions, as well as for data analysis and review Assist in hosting and registration duties at PPS Club events Ensure the dissemination of escalated correspondence for follow up action, and responding to PPS Club members’ general queries Provide logistical support such as arranging for delivery of gifts to members and preparing event deliverables, including upkeeping of records of corporate gift inventories Design and develop the content and HTML for eDMs sent out to members, and update event-related pages on the company’s websiteRequirements
Diploma in any discipline Knowledge and experience in HTML coding and eDM content creation an added advantage Digitally savvy with good proficiency in Microsoft Office suite of products, primarily Excel Highly motivated and meticulous Good team player who can also act as independent contributor Strong interpersonal and communication skills (verbal and written) Resourceful and adaptable-
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