Duty Manager
4 weeks ago
Other Functions
The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format. In the event of fire ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager, the Night Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his/her duties during Fire and that the guests are well informed of the security measures to be taken. Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook. Effectively use the results of Duty Manager’s Logbook and all other guest feedback mediums to improve product and service delivery. Develop and implement action plans based on results from the feedbacks given by associates To champion upsell and Marriott Rewards campaign To motivate and cultivate everyone in the team to be able to champion the upsell and Marriott Rewards campaignLobby Co-ordination
The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific task, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships. The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed. The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of the Front Office Manager, The Briefing will be conducted by the Duty Manager. All incidents must be recorded in the Duty Manager Logbook. Front Office Manager to be contacted in case of any emergency. Ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.JOB SPECIFICATION
Educational /Academic Requirements: High School, Diploma or Equivalent College/University degree
Experience: Preferably 2-3 years experience in similar field
Specific Knowledge & Skills Required: Opera
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
-
Duty Manager
4 weeks ago
Singapur, Singapore HOI HUP NOVENA PTE. LTD. Full timeRoles & ResponsibilitiesJOB SUMMARYDuties and ResponsibilitiesThe Duty Manager is the representative of Senior Management and will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching...
-
Duty Manager
2 weeks ago
Singapur, Singapore Marriott International Full timeJOB SUMMARY The Duty Manager plays a crucial role in overseeing the hotel's performance, especially in areas such as Guest Satisfaction, Arrival Experience, Elite recognition, and Staff Service. Additionally, the Duty Manager collaborates closely with the Loyalty Manager and At Your Service Manager to achieve set objectives. Being the primary contact point...
-
Duty Manager
3 months ago
Singapur, Singapore Dusit Thani Laguna Singapore Full timeJob Summary and Responsibilities Night/Duty Manager is responsible for the effective and smooth overall operations of the hotels during their duty and must maintain a consistently high standard of customer service throughout the night shift and handles any guest concerns or complaint. Job Requirements • Diploma or Certificate or equivalent...
-
Duty Manager
4 weeks ago
Singapur, Singapore Dusit Thani Laguna Singapore Full timeJob Summary and Responsibilities Night/Duty Manager is responsible for the effective and smooth overall operations of the hotels during their duty and must maintain a consistently high standard of customer service throughout the night shift and handles any guest concerns or complaint. Job Requirements • Diploma or Certificate or equivalent...
-
Duty Manager
2 weeks ago
Singapur, Singapore Dusit Thani Laguna Singapore Full timeJob Summary and Responsibilities Night/Duty Manager is responsible for the effective and smooth overall operations of the hotels during their duty and must maintain a consistently high standard of customer service throughout the night shift and handles any guest concerns or complaint. Job Requirements Diploma or Certificate or equivalent similarity...
-
Duty Manager
2 weeks ago
Singapur, Singapore AccorHotel Full timeJob DescriptionRole DescriptionThis is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the...
-
Duty Manager
1 month ago
Singapur, Singapore AccorHotel Full timeJob DescriptionRole DescriptionThis is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the...
-
Duty Manager
4 weeks ago
Singapur, Singapore AccorHotel Full timeJob DescriptionRole DescriptionThis is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the...
-
Duty Manager
2 weeks ago
Singapur, Singapore Accor Full timeCompany Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore's most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...
-
Duty Manager
2 weeks ago
Singapur, Singapore RAFFLES Full timeJob DescriptionThe position is responsible for conducting all teams partaking in a guest's arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.Primary Responsibilities Delivers the Raffles Hotel Singapore Arrival and Departure ExperienceEnsures...
-
Duty Manager
1 month ago
Singapur, Singapore Accor Full timeCompany Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...
-
Duty Manager
4 weeks ago
Singapur, Singapore Accor Full timeCompany Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...
-
Duty Manager
2 weeks ago
Singapur, Singapore Marriott International Full timePOSITION SUMMARY Manage Shift Operations Process guest check-ins Set up accurate accounts for guests Enter Marriott Bonvoy information Compile and review daily reports Supply guests with directions and property information Accommodate guest requests and follow up Process payment types and vouchers Run Night Audit and secure bank Notify...
-
Senior Account Manager- Singapore
2 weeks ago
Singapur, Singapore Qatar Duty Free Full timeWe are looking for a Senior Account Manager to join our team in Singapore.The selected candidate will be in charge of managing relationships with Qatar Airways' corporate and trade customers. Focusing on developing a successful and consistent approach to dealing with local and international partners to drive revenue and minimize costs. The role also involves...
-
Duty Manager
4 weeks ago
Singapur, Singapore The Standard Hotel Full timeResponsibilities: Ensure the smooth running of operations on a day-to-day basis in a proactive manner. Support and assist all Front Office operations. Welcome guests and visitors in a friendly, prompt, and professional manner. Ensure that all guests receive prompt, cordial attention and personal recognition, and resolve related problems. Understand...
-
Duty Terminal Manager
2 months ago
Singapur, Singapore Changi Airport Full timeYou will be part of a team that oversees the operations across Changi Airport terminals and road systems, with the aim of ensuring that the Airport operates at its optimal state and achieves consistent delivery of exceptional experience to the passengers. In a dynamic and challenging environment, you will be expected to respond to passengers’ needs,...
-
HSS Duty Manager
2 weeks ago
Singapur, Singapore PSA Singapore Full timeRequirements Possessed a recognised Polytechnic Diploma or Degree with a minimum of 5 years' relevant experience Holds leadership roles in SCDF or SPF SCDF Specialist track preferred (EMT, Hazmat, Marine) or SPF & security related experience preferred Possess excellent interpersonal skills to maintain rapport with internal and external parties ...
-
Senior HR Assistant- Singapore
1 month ago
Singapur, Singapore Qatar Duty Free Full timeWe are pleased to announce an incredibly exciting opportunity to join our International Human Resources team as Senior HR Assistant. As the HR Office based in our Singapore office, you will add immediate value by providing support to line managers in the areas of employee relations, compensation and benefits, leadership development, performance...
-
Senior HR Assistant- Singapore
4 weeks ago
Singapur, Singapore Qatar Duty Free Full timeWe are pleased to announce an incredibly exciting opportunity to join our International Human Resources team as Senior HR Assistant. As the HR Office based in our Singapore office, you will add immediate value by providing support to line managers in the areas of employee relations, compensation and benefits, leadership development, performance...
-
HSS Duty Manager
3 months ago
Singapur, Singapore PSA Singapore Full timeRequirements Possessed a recognised Polytechnic Diploma or Degree with a minimum of 5 years’ relevant experience Holds leadership roles in SCDF or SPF SCDF Specialist track preferred (EMT, Hazmat, Marine) or SPF & security related experience preferred Possess excellent interpersonal skills to maintain rapport with internal and external parties ...
