Policy Administrator

1 month ago


Singapur, Singapore Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Profile Summary:

In this role, you will administer and maintain a portfolio of policies of high complexity and ensure the prompt issuance of policy contracts and bills. At the same time, you will support the team in providing administrative support in servicing the clients. You will report to the Billing Team Lead, Enterprise Business Operations, and work closely with various stakeholders to ensure that policy contracts, premium notices and endorsement are issued within the agreed turnaround time.

Job Description:

Manage and support assigned portfolios to ensure BAU activities are carried out with high level of accuracy, efficiency and within the agreed turnaround time. This includes issuance of bills, policy contracts, endorsements and medical cards. Handle phone and email enquiries via various channels. E.g. Contact Centre, direct clients, etc. Work with different appointed Third-Party Administrators (TPAs) to ensure that clients' requested services are provided for. Ensure that clients' complaints / feedbacks are resolved with the TPAs and clients' service level agreement are met. Participate in assigned projects / product launches and ensure that tight timelines are adhered and met. Perform UAT, as and when required. Coach and mentor junior administrators. Other Adhoc assigned tasks.

Who we are looking for:

Competencies & Personal Traits

Strong interpersonal and communication skills Meticulous and detail oriented Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen Enjoy working with people at all levels and across functions Curiosity in exploring new tools and solutions to address operational needs

Working Experience

1 – 2 years working experience with insurers or insurance related industry Prior experience with employee benefits scheme is desirable Knowledge of term life or hospital and surgical plans is a must

Professional Qualifications

M5 Health Insurance

Education

Diploma or Degree

Language

English
  • Policy Administrator

    1 month ago


    Singapur, Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Data Scientist

    1 month ago


    Singapur, Singapore Office of Governmentwide Policy Full time

    Summary As a Data Scientist, you will serve as the subject matter expert in the highly technical and specialized area of data sciences, performing complex studies that span business processes and operations at the program and enterprise levels.  Location of position:  This is a VIRTUAL position within General Services Administration, Office of...


  • Singapur, Singapore Zurich Insurance Company Full time

    Job Title: Policy Admin Specialist Location: Singapore The Opportunity : As a Policy Admin Specialist, you will carry out policy administration for Commercial Insurance business with high levels of quality and efficient outputs, including other admin work. The role will involve working very closely with the Underwriting team to ensure smooth...


  • Singapur, Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full time

    Amazon is seeking an exceptionally bright and motivated administrative professional with a strong history of high performance to support our Australia, New Zealand and Southeast Asia Public Policy Team, based in Singapore. This role will support the effectiveness and efficiency, both internally and externally, of the Public Policy Team, as well as ensure...

  • Assistant Manager

    1 month ago


    Singapur, Singapore GovTech Singapore Full time

    [what the role is] _ [what you will be working on] Responsibilities include to lead a team to: Undertake robust and deep analysis of policy and regulatory issues (e.g., competition, mergers and acquisitions) in the telecom and media sectors in the short to medium term. Obtain multiple perspectives from internal and external stakeholders in order to...

  • Management Analyst

    4 weeks ago


    Singapur, Singapore Food and Nutrition Service Full time

    Summary This position is responsible for analyzing nutrition assistance programs, policies, and procedures to ensure that FNS meets its mission, goals, and objectives. As a Senior Advisor, the incumbent provides expert advice to the Agency Administrator on a broad range of program and management initiatives related to nutrition assistance operations...

  • Head, Administration

    1 month ago


    Singapur, Singapore Nanyang Technological University Full time

    As the School Head of Administration, this role leads in the development and implementation of organizational strategies, policies, standards, structures, systems and practices to achieve the overall goals of the School. In overseeing business operations, processes, initiatives and resources, the role provides integrated efficient and effective...

  • Assistant Manager

    3 weeks ago


    Singapur, Singapore GovTech Singapore Full time

    [What the role is] In the Sanitation and Industry Policy Department (SIPD) under the Public Health Operations Policy Division (PHOPD), you will be part of the team that works to strengthen operational capabilities in the new areas of environmental sanitation to meet current and future challenges. This includes developing solutions for current challenges,...

  • Administrator

    1 day ago


    Singapur, Singapore Marina Bay Sands Full time

    Job Summary To assist in the planning and administrating the daily operation of Paiza Butler Department and provide secretarial duties and administrative support. The Administrator is to provide support to team members of Paiza Butler Department, assisting in daily office needs and managing company general administrative activities. Job...

  • Assistant Manager

    3 weeks ago


    Singapur, Singapore Careers@Gov Full time

    [What the role is]In the Sanitation and Industry Policy Department (SIPD) under the Public Health Operations Policy Division (PHOPD), you will be part of the team that works to strengthen operational capabilities in the new areas of environmental sanitation to meet current and future challenges. This includes developing solutions for current challenges,...

  • Assistant Manager

    5 days ago


    Singapur, Singapore GovTech Singapore Full time

    [What the role is] The Procurement and Administration Services Division (PASD) ensures the integrity of NEA's procurement process and provides stewardship of administration services. PASD establishes, implements and oversees the procurement policies & frameworks as well as provides advisories in ensuring the standards of integrity are maintained throughout...

  • HR Administrator

    1 week ago


    Singapur, Singapore WAH LOON ENGINEERING PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Provide full support to HR team on all administrative matters. To involve in coordination of company activities/events. Any other ad-hoc tasks as and when required. Job Requirements: ITE/Polytechnic fresh graduates/interns are welcome to apply. No relevant working experiences is required, training will be...

  • Assistant Director

    3 days ago


    Singapur, Singapore GovTech Singapore Full time

    [What the role is] The Procurement and Administration Services Division (PASD) ensures the integrity of NEA's procurement process and provides stewardship of administration services. PASD establishes, implements and oversees the procurement policies & frameworks as well as provides advisories in ensuring the standards of integrity are maintained throughout...


  • Singapur, Singapore SUMMIT TALENT PTE. LIMITED Full time

    Roles & ResponsibilitiesOur client, a non-for-profit organization, is looking for Administration Manager to lead and manage administrations, facilities and logistics management duties across multiple locations in order to ensure an effective, efficient and smooth delivery of business.Job Descriptions:Operations- Lead and supervise the management of property...


  • Singapur, Singapore GovTech Singapore Full time

    [What the role is] The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both...


  • Singapur, Singapore Careers@Gov Full time

    [What the role is]The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both...

  • Research Associate

    1 month ago


    Singapur, Singapore Nanyang Technological University Full time

    The Nanyang Centre for Public Administration (NCPA) at the College of Humanities, Arts, and Social Sciences, Nanyang Technological University (NTU), Singapore invites applications for Research Associate.Key Responsibilities:Work closely with Director of NCPA (Prof Liu Hong) and other research staff at NCPA, as well as the School of Social SciencesCoordinate...


  • Singapur, Singapore GovTech Singapore Full time

    The IMDA Resilience, Cybersecurity & Infrastructure Group comprises Advanced Cybersecurity, Resilience & Cybersecurity Policy, Planning and Consultancy, Cybersecurity & Resilience Governance, Operation Preparedness, 5G Exploratory Platforms, Monitoring & Operations Command, and Data Operations Intelligence. IMDA is always exploring new ways to uphold...


  • Singapur, Singapore GovTech Singapore Full time

    The Business Environment (BE) Division plays an instrumental role in supporting EDB’s role in planning and executing policies that enhance Singapore’s position as a global centre for business, innovation and talent. In this role, you will have the opportunity to engage with the business community, and work with various government agencies and internal...


  • Singapur, Singapore AZIMUT INVESTMENT MANAGEMENT SINGAPORE LTD. Full time

    Roles & ResponsibilitiesWe are seeking a highly organized and detail-oriented Administrative Associate to join our dynamic wealth management team. The successful candidate will play a crucial role in providing comprehensive administrative support to our team of wealth managers, ensuring smooth operations and exceptional client service delivery.How you can...