Operation Analyst
3 weeks ago
Operation Analyst (Insider Threat Analyst)
Experience: 4 years
Job Mode: Full-time
Location : Singapore
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
Responsibilities
To participate in the day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alerts To work with internal teams to validate alerts within stipulated SLA To perform analysis on usage behavior trends to discover potentially fraudulent activities To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring Work with external partners to resolve issues or implement improvement to monitoring To gain good understanding of internal business applications to be able to analyze, recognize and identify potentially anomalous activities Investigate Data Loss Prevention (DLP) alerts and escalate DLP incidents in accordance to the DLP incident response and handling procedures Carry out DLP System Ruleset change requests in accordance to change management procedures Support management reporting of DLP incidents and statistics for ad-hoc and monthly reporting Coordinate DLP audit requests; respond to questions or reporting requirements from local authorities as required To work with internal cyber security teams to ensure investigations are comprehensive and to track and follow up on all escalated incidents to closureRequirements
Education
Diploma/Degree in Business Information Technology/Business Analytics from recognized academic institutionsTechnical Skills and Experience
Minimum 3-5 years of relevant experience as an insider fraud/threat analyst in a financial institution Excellent analytical and investigative skills Prior experience with analytical platforms Experienced with working with machine learning enabled platforms would be advantageous Experience with administration and operation of DLP Systems preferred Experience in development and fine tuning of DLP Ruleset preferred Knowledge of Cyber Security would be advantageous Relevant working experience in SOC environment and related processes will be added advantagesAbout Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
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