Operations Performance Analyst

3 weeks ago


Singapur, Singapore foodpanda Full time
Job Description

This role should be filled by a highly driven, passionate and knowledgeable Operations Performance Analyst. Reporting to the Head of Operations and based in Singapore, this is a really exciting and challenging role 

Responsibilities:

Identify and solve problems by analysing and deriving insights from large and complex sets of data Conduct test and experiments to validate hypotheses and to measure effectiveness of proposed improvements Build reports and dashboards to track performance KPIs, improve warehouse performance and compliance, while taking customer experience to the next level Work with both internal and external partners to optimize overall operation through process development Responsible for the analysis of business problems to identify the root causes and recommend corrective actions Conduct root-cause analysis to spot existing problems in our warehouse operations and present it in a visual way Identify the most impactful ways to use data and analytics to drive insights, make decision making and improve our warehouse performance Responsible for providing optimal business solutions to achieve operational and financial goals Ensuring all stakeholders within the team and business have access to relevant reporting in clear dashboards using a variety of tools Presenting analytical findings to senior stakeholders Be the point of contact between operations and BI to organise and streamline requests Applying your expertise to design and implement new metrics across the business Perform deep-dive analysis on our picker performance to solve critical business problems and improve our processes

Qualifications

Bachelor’s Degree in Science/Technology/Engineering/Mathematics or any other relevant field of studies Minimum 1-3 years of working experience in operations, logistics or related industry Experience in data mining/analysis/reporting and enjoys working with large and complex sets of data Proactive and could lead projects independently Willing to question the status quo when needed Structured and target-oriented when working on projects and analysis Team player and could fit into the company culture Possess a strong problem-solving skills Experienced with Microsoft Excel and SQL Knowledge of Google data studio, Google Colab and Tableau is a plus Applicants with minimal work experience but outstanding academic or co-curricular record are welcome to apply



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