Snr Network Engineer

1 month ago


Singapur, Singapore IHiS Full time

Position Overview

The Snr Network Engineer drives the implementation of strategy for infrastructure operations and maintenance to ensure availability of stable and secure systems. He/She manages project resource allocation and develops infrastructure implementation, operations and maintenance engineers; scopes out policies and sets performance expectations. He identifies problems and presents new methodologies and/or solutions to key stakeholders to enhance and improve the delivery of infrastructure operations and maintenance services.

He is able to address multi-faceted issues effectively to ensure systems are stable and secure. He adopts a methodical approach to managing project resources and communicates well to his team and key stakeholders on the solutions developed.

Role & Responsibilities

Support infrastructure operations
Support delivery of optimal infrastructure operations 
Create documents on administration, installation, configuration and troubleshooting 
Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment 


Support the development of report on infrastructure capabilities and limitations

Support infrastructure design and Implementation Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand Support the design and implementation of infrastructure solutions that adhere to current architecture standards  Lead the design installations, system migration and integration Lead the testing and handover of implemented infrastructure solution 


Maintain infrastructure

Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage  Identify key infrastructure operations issues and maintenance priorities  Support the implementation of agreed infrastructure change requests and maintenance routines Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.

Optimise infrastructure performance

Support the initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies  Support the monitoring of performance, availability and security of infrastructure systems and key operational metrics 


Resolve incidents

Support problem/issue identification and resolution Escalate problems/issues  Support simulation of user problems to resolve operating difficulties Diagnose problem source through discussions with users Recommend system modifications to reduce user problems Support planned maintenance events, system backup processes and disaster recovery drills Support implementation of preventive solutions

Requirements

At least 8-10 years' of experience in the Network Management and Support Services Experience in managing a team Strong knowledge and experience in supporting Cisco Switch, Cisco Router, Fortigate Firewall, Palo Alto Firewall, ClearPass NAC, F5 VPN, IPS, WLC, Access Point and VSS/VLAN Architectures. Network Support in the areas of wireless, wired, VPN Network certifications eg CCNP, CCNA

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