Client Solutions

4 weeks ago


Singapur, Singapore TikTok Full time

Team Introduction

TikTok's Analytics Capability center aims to support sales teams to establish and build scalable, long-term client relationships by solving direct client's and agencie's challenges through scalable, best in class campaign services. We aim to have a holistic understanding about TikTok's ad products and are humble and open for change. You are joining a team of operational expertise with a customer-centric mindset, who proactively drive the client’s growth strategy, including upsells, renewals and campaign reactivations. Responsibilities- Track and analyze advertising data, drawing actionable insights for campaign optimization and revenue growth as well as making seasonal predictions- Build effective data tracking workflow, monitoring progress, and finding problems in a timely manner- Visualize large or complex data and transform it to be more accessible, understandable, and usable.- Understand business problems, identify datasources and translate problems into structured analysis or data products that directly drive actionable insights that maximize value- Track and collect market and industry information, monitor and analyze business-related products- Work and collaborate with a cross-functional team that includes Sales, Customer Solutions, Operations and deliver analysis in a useful and appealing way to all stakeholders- Support ad-hoc reporting and data analysis requests from the business teams

QualificationsMinimum Qualifications- 5 years of working experience in data or analytics related role- BA/BS in Math, Economics, Statistics, or other quantitative fields- Strong knowledge of SQL, data visualization tools, database pipelines etc.- Basic knowledge of at least one of the listed scripting languages: JavaScript, Python or R- Excellent analytical skills in spotting issues and take actionable initiatives from data- Excellent communication and presentation skills- Ability to work under pressure and navigate a fast-paced and often ambiguous environment well Preferred Qualifications- Highly organized, confident and self-motivated individual- Experience in digital marketing or ecommerce industry preferrable

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