Key Account Manager, Travel Market, North Asia

3 months ago

Singapur, Singapore Ferrero Full time
Job Location: ​Singapore​

Singapore

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

 

About the Role:

The purpose is to reach sales targets of the customers assigned, developing the Ferrero business with the Travel Market Key Accounts with a positive P&L, analyzing their performance, creating customer plans, following promotional implementation, negotiating with clients on contracts and joint business plans, managing the budget assigned and placing promotional orders.

Main Responsibilities:
  • Manage and follow-up important accounts in area and responsibility of 30%-50% (depending on final assigned accounts) of Asia sales
  • Give field support to key account coordinator APAC-MEA in key locations for the company like Taiwan, Hong Kong, Korea, Macau and with the focus on P.R. of China
  • Carry out strategy that can vary by customer cluster, with a good understanding of the culture and needs of the designated area
  • Propose annual strategical plans and sales budget (volumes, trade spending, etc.) for the key accounts assigned
  • Monitor sales targets achievement on monthly basis and propose recovery plans in advance when trend is going negative, monitor and track the sellout trend and trade spend monthly
  • Initiate and collect novelties forecast from key accounts, monthly updating the forecast where necessary
  • Analyze current customer performance and define future business opportunities, develop customer-specific goals and strategy
  • Develops SWOT analyses & performance reviews by customer with a defined action plan by customer
  • Define and negotiate contracts with the customers assigned, negotiate with customers the annual / session promotion plan according to marketing plan
  • Provide support to trade marketing, specific sales arguments to achieve the strategic goals of the customers assigned
  • Negotiate implementation of planogram and position at central level, and provide support and guidance to sales field for local implementation
  • Keep trade spending within the guidelines established by the Ferrero commercial policy
  • Analyze trade spending and ensure the best return on investment, respect and improve the profit and loss by customer
  • Clearly communicate to Key Account Coordinators the agreements reached with customers and the action plan (promotions, etc.) to be deployed on the market
  • Monitor the actual in-store deployment, follow up and coordinate with key accounts to ensure local execution is aligned with defined plans and policies
  • Monitors sales, stocks and building blocks KPIs for the customers assigned
  • Maintain the assigned assortment through on time listing and code opening
  • Collects and analyze key account performances and market trends, prepare the necessary reports
Who we are looking for:
  • University Degree in Economics, Finance, Marketing
  • 3+ years of experience in similar roles, FMCG Field Salesperson or Merchandiser experience is a plus
  • Market knowledge required: travel retail, inflight, border shops, low tax area, railway retail structure
  • Proven sales experience with a track record, experience in category, customer and channel marketing
  • Strong analytical, account management, negotiation, and stakeholder management skills
  • Good understanding of the channel and customer planning, sales, field & merchandising processes, commercial logistics
  • Good numerical skills, fluency with numbers and data reading
  • Proactive and dynamic approach, responsibility, ability to work under pressure and meet deadlines, high result-orientation  
  • Ability to work independently and collaborate effectively in a team
  • MS Office knowledge, SAP is a plus
  • Fluency in English and Chinese, Cantonese is considered a strong plus
How to be successful in the role and at Ferrero:

We encourage all our people to think creatively to set personal targets and objectives and push new, better ways to work. Employee contribution and engagement at Ferrero is based on the individual, team and organization dimension, so should have the ability to work independently, as a part of the team and be able to build proper relations with stakeholders at all levels. A demonstrable consumer-focused attitude and autonomy in managing relationships will help you in building your position among stakeholders and achieving expected sales outcomes. 

  • Key Account Manager, Travel Market, North Asia

    2 weeks ago

    Singapur, Singapore Ferrero Full time

    About the RoleThe Key Account Manager will be responsible for developing and executing sales strategies to drive business growth with key customers in the Travel Market segment. This includes analyzing customer performance, creating customer plans, and negotiating contracts and joint business plans.Main ResponsibilitiesManage and follow-up on key accounts in...

  • Key Account Manager, Travel Market, North Asia

    2 weeks ago

    Singapur, Singapore Ferrero Full time

    About the RoleThe Key Account Manager will be responsible for developing and executing sales strategies to drive business growth with key customers in the Travel Market segment. This includes analyzing customer performance, creating customer plans, and negotiating contracts and joint business plans.Main ResponsibilitiesManage and follow-up on key accounts in...

  • Asia Pacific Key Account Manager

    2 weeks ago

    Singapur, Singapore time:matters (Asia Pacific) Pte Ltd. Full time

    Key Account Manager Asia PacificAs a Key Account Manager for Asia Pacific, you will be responsible for managing and nurturing relationships with key clients across various industries. Your primary goal will be to maximize revenue and profitability through strategic account management, ensuring client satisfaction & retention.Key Responsibilities:Definition...

  • Asia Pacific Key Account Manager

    7 days ago

    Singapur, Singapore time:matters (Asia Pacific) Pte Ltd. Full time

    Job Title: Key Account Manager Asia PacificAs a Key Account Manager for Asia Pacific, you will be responsible for managing and nurturing relationships with key clients across various industries. Your primary goal will be to maximize revenue and profitability through strategic account management, ensuring client satisfaction & retention.Key...

  • Product Marketing Manager, ASEAN North Asia

    3 weeks ago

    Singapur, Singapore dormakaba Full time

    Job SummaryWe are seeking a highly skilled Product Marketing Manager to join our team at dormakaba. As a Product Marketing Manager, you will be responsible for developing and executing marketing strategies to drive sales growth and increase brand awareness in the ASEAN North Asia region.Key ResponsibilitiesDevelop and execute marketing plans to achieve sales...

  • Mid-Back Office System Analyst, Asia

    3 weeks ago

    Singapur, Singapore FCM Travel Full time

    About FCM TravelFCM Travel is a leading travel management company that provides innovative solutions for businesses and individuals. With a global presence and a team of experts, FCM Travel delivers exceptional travel experiences.About the OpportunityWe are seeking a highly skilled Regional Finance Systems Specialist to join our team in Asia. As a key member...

  • Key Account Manager Asia Pacific

    2 months ago

    Singapur, Singapore time:matters (Asia Pacific) Pte Ltd. Full time

    As a Key Account Manager for Asia Pacific, you will be responsible for managing and nurturing relationships with key clients across various industries. Your primary goal will be to maximize revenue and profitability through strategic account management, ensuring client satisfaction & retention. Definition and coordination of new target customers within...

  • CFO, Asia

    4 months ago

    Singapur, Singapore FCM Travel Full time

    About The Opportunity  Flight Centre Travel Group (FCTG) is one of the world’s largest travel groups with a vast leisure and corporate travel sales network that extends throughout four major regions: Australia and New Zealand, The Americas, EMEA, and Asia. Within Asia, this includes 6 equity markets (Japan, China, Hong Kong, Malaysia, Singapore, and...

  • Principal, IATA Consulting and Certifications, North Asia

    1 month ago

    Singapur, Singapore IATA Consulting Full time

    Principal, IATA Consulting and Certifications, North Asia Employment Type: PermanentContract Duration: At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable, and more inclusive....

  • Principal, IATA Consulting and Certifications, North Asia

    1 month ago

    Singapur, Singapore IATA Consulting Full time

    Principal, IATA Consulting and Certifications, North Asia Employment Type: PermanentContract Duration: At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable, and more inclusive....

  • Mid-Back Office System Analyst, Asia

    3 weeks ago

    Singapur, Singapore FCM Travel Full time

    About the RoleThe Regional Mid-Back Office System Analyst will be responsible for managing the mid-back office system for FCM Travel, a leading travel management company. This role will require a comprehensive understanding of technology, finance, and travel systems.Key ResponsibilitiesConfigure, maintain, and administer the mid-office and back-office...

  • Key Account Manager, Travel Market

    5 months ago

    Singapur, Singapore Ferrero Full time

    Countries and languages Global Luxembourg HQ Brazil China France Germany Italia Mexico Poland Russia Turkey North America

  • Mid-Back Office System Analyst, Asia

    1 week ago

    Singapur, Singapore FCM Travel Full time

    About the RoleFCM Travel is seeking a highly skilled Mid-Back Office System Analyst to join our Asia team. As a key member of our Technology Pillar, you will be responsible for managing the mid-back office system, ensuring its smooth operation and optimal performance.Key ResponsibilitiesConfigure, maintain, and administer the mid-office and back-office...

  • Key Account Manager, Travel Retail

    3 weeks ago

    Singapur, Singapore Coty Full time

    About the OpportunityCoty is seeking a highly motivated and detail-oriented individual to join our team as a Key Account Intern, Travel Retail ISA. This role will provide an opportunity to gain a comprehensive understanding of the Commercial role and functions within the Beauty Industry.Key ResponsibilitiesGenerate monthly business updates and business...

  • Chief Financial Officer, Asia

    7 days ago

    Singapur, Singapore FCM Travel Full time

    About the OpportunityFlight Centre Travel Group (FCTG) is a leading global travel company with a strong presence in Asia. We are seeking a highly skilled and experienced Chief Financial Officer (CFO) to join our Asia Executive Team.The CFO will play a critical role in driving the financial performance of our Asia business, working closely with the Managing...

  • Mid-Back Office System Analyst, Asia

    4 months ago

    Singapur, Singapore FCM Travel Full time

    FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a /7 reach in countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel...

  • Product Manager – Travel Retail Asia Pacific

    3 months ago

    Singapur, Singapore Groupe Clarins Full time

    Ready to bring passion into your career? A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than countries, we are now...

  • Key Account Strategist

    2 days ago

    Singapur, Singapore Hatch Asia Full time

    Unlock Your Potential as a Key Account ManagerHatch Asia is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for driving revenue and margin growth for our customer accounts.The RoleLead Revenue and Margin Growth: Take ownership of achieving and surpassing business metrics such as EBIT and...

  • Chief Financial Officer, Asia Pacific

    2 weeks ago

    Singapur, Singapore FCM Travel Full time

    About the OpportunityFlight Centre Travel Group (FCTG) is a leading global travel company with a strong presence in the Asia Pacific region. We are seeking a highly skilled and experienced Chief Financial Officer (CFO) to join our Asia Pacific Executive Team.The CFO will play a critical role in driving the financial performance of our Asia Pacific business,...

  • Retail Coordinator, Travel Retail

    3 months ago

    Singapur, Singapore Coty Full time

    RETAIL COORDINATOR, TRAVEL RETAIL (North Asia) RESPONSIBILITIES The Retail Coordinator supports his/her manager to enhance Retail Sales development including promotional and merchandising activities related to a Duty-Free distribution channel and organization. The role requires frequent and proactive liaison with internal teams such as supply chain,...