![Encora Inc.](https://media.trabajo.org/img/noimg.jpg)
Production Support Analyst
4 days ago
Production Support Analyst
Experience: 5 years
Job Mode: Full-time
Work Mode: On-site
L3 Support Analyst
Responsibilities
Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardised format. Developing custom BI reports Create and generate Linux scripts based on the client requirements Support day-to-day functional and business technology support including incident and problem management, root cause analysis. Expected to drive improvements through influence and strong relationships with managers in other teams. Collaborate well with stakeholders, application, business, infrastructure, security, and operations to continuously improve the stability of applications Correlate events across multiple systems to proactively surface and resolve deep, underlying issues Provide after office hours’ standby support and for emergency recoveries, including managing major incident of critical services. Work with level 1 and Level 2 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries. Developing customer-facing support documentation, when appropriate, to summarize common support issues. Collaborating with wider Product Support, Sustaining and Engineering teams to identify root cause and solutions.Requirements
5-9 years of relevant experience in JAVA and Python to develop complex solutions for automation. Knowledge in Identity Management domain (Oracle Identity Governance) is preferable. Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting Working knowledge of Java Scripts, WebLogic, JBOSS, API’s Excellent troubleshooting skills Networking infrastructure - Proxies, Load balancers, Firewalls, SSL Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters Working Knowledge on Directory - LDAP and AD Databases – SQL, Oracle and Reporting BI Publisher Excellent Communication - both verbal and written; support is conducted via web-based ticketing system and over web conferencing Demonstrable collaboration and teamwork skills Ability to be a good listener; identifying key information in order to reproduce a customer’s problem remotelyAbout Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
-
Production Support Analyst
1 month ago
Singapur, Singapore U3 Full timeInformatica Data Engineer Informatica Data Engineer will work on and supportHadoop to Snowflake Migration project Job Description / Responsibilities: Build data pipelines that migrate data from Hadoop to Snowflake. Work closely with data analysts and business end-users to implement and support data platforms using best-of-breed technology and...
-
Production Support Analyst
2 weeks ago
Singapur, Singapore Encora Inc. Full timeProduction Support Analyst Location: Singapore Experience: 5 years Job Mode: Full-time Work Mode: On-site To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain. To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in...
-
L3 Production Support Analyst
4 weeks ago
Singapur, Singapore Encora Inc. Full timeL3 Production Support Analyst Experience: 5 years Job Mode: Full-time Work Mode: On-site The Core Banking Production Support Level 3 Engineer is a role within Regional Core Banking for AS400 that is responsible to support application wellness in production, remediate application defects, and manage communications with second-level production support,...
-
Product Analyst
1 week ago
Singapur, Singapore TEKsystems Full timeJob Summary We are seeking a product analyst for a MNC. This role will be vital in Salesforce ideation and implementation projects for the purpose of the monitoring of projects across the organisation. Key Responsibilities Collaborate closely with end-users to gather requirements, ensuring the product aligns seamlessly with user needs and...
-
Technical/Product Support Analyst
1 week ago
Singapur, Singapore SS&C Technologies Holdings Full timeJob Description About SS&C Intralinks:SS&C Intralinks is the leading worldwide Fintech SaaS solution for the global banking, deal-making, and capital markets communities. Our industry-leading technology enables the secure flow of information, empowering the largest banks and companies around the world to execute deals more productively, safely, and with...
-
Production Support Analyst
2 weeks ago
Singapur, Singapore Nityo Infotech Full timeKey ResponsibilitiesTo participate in the day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alertsTo work with internal teams to validate alerts within stipulated SLATo perform analysis on usage behavior trends to discover potentially fraudulent activitiesTo perform continuous review and...
-
Production Support
2 weeks ago
Singapur, Singapore Nityo Infotech Full timeKey Responsibilities•The Support Analyst is responsible for managing the Temenos' Odyssey Triple A, Edge Connect (RM Workbench) , Client Dashboard and OneStart applications for the Private Bank business•Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and...
-
Application Support Analyst
1 month ago
Singapur, Singapore Delaware Full timeCareers divider Jobs divider Application Support Analyst divider Application Support Analyst no experience, some experience, consultant Singapore share on Being part of delaware means becoming part of a dynamic, horizontal company culture that prides itself on taking care of its employees. We focus on end-to-end projects that challenge...
-
IT Support Analyst
2 weeks ago
Singapur, Singapore Kingsmen Full timeIT Support Analyst hr & administration Singapore (HQ) Permanent A Day in the Life Provide level 1 helpdesk support to all PC & MAC users Ensure smooth on-boarding and off-boarding of end-users Facilitate repair process for IT Hardware Perform PC build and software installations Migration of users data, software, or computer To escalate specific...
-
IT Support Analyst
4 weeks ago
Singapur, Singapore Kingsmen Full timeIT Support Analyst hr & administration Singapore (HQ) Permanent A Day in the Life Provide level 1 helpdesk support to all PC & MAC users Ensure smooth on-boarding and off-boarding of end-users Facilitate repair process for IT Hardware Perform PC build and software installations Migration of users data, software, or computer To escalate...
-
Senior Product Analyst
2 weeks ago
Singapur, Singapore IHiS Full timePosition OverviewHealthHub SG is on an adventure to unify the health journey of our population. With ever-increasing digitization of public healthcare services and a step change in adoption of our digital applications, a unique opportunity has arisen for a Senior Product Analyst to translate our X-data and O-data into impactful insights and weave the...
-
Application Support Analyst
4 weeks ago
Singapur, Singapore U3 Full timeApplication Support Analyst Minimum two years of relevant experience in supporting financial applications. Knowledge of account principles/rules is a plus. Good hands-on experience with SQL queries and PL/SQL scripts. Good technical skills in Java J2EE and Unix Shell scripting to troubleshoot incidents from codes. Possess strong analytical,...
-
Insurance Product Analyst
1 month ago
Singapur, Singapore Singlife Full timeWe are hiring an Insurance Product Analyst to join the Product & Solution team in Singlife Financial Advisers (SFA). If you are customer driven with knowledge of general insurance and life insurance products and financial advisory services and comfortable working in a sales-driven but governance-oriented environment, do not miss this career opportunity! ...
-
Support Analyst
1 week ago
Singapur, Singapore Squarepoint Capital Full timeSquarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a...
-
Insurance Product Analyst
2 weeks ago
Singapur, Singapore Singlife Full timeWe are hiring an Insurance Product Analyst to join the Product & Solution team in Singlife Financial Advisers (SFA). If you are customer driven with knowledge of general insurance and life insurance products and financial advisory services and comfortable working in a sales-driven but governance-oriented environment, do not miss this career opportunity As...
-
Production Support
1 month ago
Singapur, Singapore Nityo Infotech Full timeKey Responsibilities•The Support Analyst is responsible for managing the Temenos’ Odyssey Triple A, Edge Connect (RM Workbench) , Client Dashboard and OneStart applications for the Private Bank business•Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries...
-
Application Support Analysts
1 month ago
Singapur, Singapore U3 Full timeApplication Support Analyst Job Description / Requirements / Skills Proficient in C#, NET Framework, .NET Core, ASP.NET (Core), MVC, Web API, Entity Framework (Core) and SQL Server. Good knowledge of Cloud computing, e.g. Azure, AWS. Good knowledge of performance optimization. Good at documentation, preparing technical proposals, conducting...
-
Application Support Analyst
2 weeks ago
Singapur, Singapore Steenbok Full timeThroughout the years, our company has developed a specialized expertise in bridging applications across mobile, web, and traditional ERP systems via middleware. Today, our primary value to clients lies in our extensive experience and proficiency in seamless application integration.The PositionWe are seeking an Application Support Analyst (Core...
-
Vice President, Product Support Analyst
4 weeks ago
Singapur, Singapore United Overseas Bank Full timeVice President, Product Support Analyst (Business Analyst), Business Management, Global Market Posting Date: 05-May-2023 Location: Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...
-
Senior Product Analyst
1 month ago
Singapur, Singapore IHiS Full timePosition OverviewHealthHub SG is on an adventure to unify the health journey of our population. With ever-increasing digitization of public healthcare services and a step change in adoption of our digital applications, a unique opportunity has arisen for a Senior Product Analyst to translate our X-data and O-data into impactful insights and weave the...