Turn Coordinator
7 days ago
- At Qantas, we strive to achieve the impossible, transforming our business to meet future demands
- Permanent position, shift work, 7-day roster
- Based in Singapore
At Qantas, our beliefs guide the way we work, always staying true to our customers and this iconic brand. Together we will achieve a seamless customer experience.
Our customers come first. We’re constantly challenging ourselves to re-imagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where they are.
As a Turn Coordinator, you will play a critical role in ensuring the smooth coordination and communication between various departments, both above and below the wing, to consistently meet on-time performance targets. Your primary responsibility will be to manage the Precision Timing Schedule (PTS), working closely with all parties involved in Qantas departures. You will monitor and oversee aircraft turns, ensuring timely and efficient operations, while providing accurate and up-to-date information to the Qantas Duty Manager. Additionally, you will offer coaching and support to teams involved in Qantas departures as needed and identify and escalate any recurring issues or trends that may impact on-time performance to the Qantas leadership team. If you possess strong aviation experience and excellent stakeholder management skills, this could be the perfect opportunity for you.
You’ll have –
- 10 years’ experience in airport operations
- Strong communication skills with the ability to influence and engage others
- Extensive customer service experience
- Discretion and the ability to maintain confidentiality
- Proven leadership experience
- Ability to manage multiple tasks simultaneously
- Significant experience in stakeholder management
- Ability to remain calm and composed under pressure
- A degree in Leadership Studies or a related field is preferred, but not required
- Ability to work shifts across a 7-day roster
Why Qantas?
If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We have flexible leave options: Make use of leave and flexible working opportunities
- We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have you covered: Medical Insurance, access to Employee Assistance Programs, Wellness initiatives and more
- We are a diverse team: Join a fun group of people that are knowledgeable, experienced and high achieving
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Please note: applications will only be considered for candidates who have the right to work in Singapore without restriction or sponsorship.
Applications close 6th December 2024
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