Captain Barista

Flash Coffee is one of Asia's fastest-growing tech-enabled coffee chains. We aim to make high-quality coffee accessible to Asia's rising middle class and serve up an award-winning coffee menu curated by World Barista Champions at affordable prices. Customers can use the Flash Coffee app to order and pay online, choosing to pick up their order at one of our iconic yellow storefronts or opt for delivery through major platforms in each market.

Flash Coffee now operates in Singapore, Indonesia, Thailand,, Hong Kong and South Korea, and is set to expand its footprint across Asia Pacific. We have attracted some of the most reputable VCs in the industry (Rocket Internet / Global Founders Capital, White Star Capital, Conny & Co) as well as influential strategic investors (Delivery Hero and Oetker Group), adding tremendous synergies and expertise. With a strong backing and after finalising our Series B1 in June 2022, we are ready to build the market winner in the region.

Flash Coffee is expanding across Singapore We are launching outlets island-wide and we’re looking for highly motivated, customer centric full-time Captain Barista to join our team. Join us now if you enjoy working in a fast-paced environment with good hyped up music, with a fun & young team

Job Scope & Responsibilities:

• Lead the store team in delivering company targets and exceeding store’s KPIs, including sales increase, stock and wastage control, cash compliance and store safety and security procedures
• Drive brand standards compliance to ensure outstanding customer experience – providing unique Flash Coffee customer service, meeting standards, completing food & health and safety checks, and taking necessary remedial action or escalating as required
• Inspires others by being a dynamic brand ambassador dedicated to training and coaching their team and support them in delivering their roles effectively, including succession planning and support for other units /contracts
• Review store performance, analyse results, and suggest actions for improvement
• Report and escalate issues recognising urgency and importance, and ensuring operational continuity

Requirements:

• Coffee Lover
• Immediate starters would be a plus
• Minimum O Level / N Level /ITE
• Minimum 3 years of F&B managerial experience
• Good interpersonal and communication skills
• Able to manage multiple priorities in a fast-pace work environment
• Proficient in Microsoft Office software