IT Service Desk Support

Job SummaryU3 Infotech is seeking a highly skilled Service Desk Support Specialist to join our team. As a key member of our Shared Service Desk, you will provide technical support and troubleshooting services to our clients across a wide range of technologies.Key Responsibilities:Respond to technical incidents and requests for help via various channels,...

About UsAt 5160 Kyndryl (Singapore) Pte. Ltd., we design, build, manage, and modernize mission-critical technology systems that the world depends on every day. Our company is always moving forward, pushing ourselves to build a more equitable, inclusive world for our employees, customers, and communities.The RoleWe are seeking a Service Desk Manager to join...

Nanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of...

Title: Service Desk Engineer Job ID: Location: ST Engineering Hub, SG Description: Job Req ID: About ST Engineering ST Engineering  is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries. The Group uses technology and innovation to...

Job OverviewAt OPUS IT Services Pte Ltd, we are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to end-users on their daily IT usage problems.Key ResponsibilitiesHandle and manage all calls escalated by the help deskProvide technical support to end-users...

Job Purpose Provide L1/L2 technical troubleshooting & customer service across a wide range of technologies as part of our Shared Service Desk. Support clients via various channels i.e phone, ticket portals, emails. Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal...

Job Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries,...

Job SummaryAs the Asia Service Desk and Deskside Operations Manager at Applied Materials, you will be responsible for managing the Asia service desk and deskside support, which includes centralized service desk centers and distributed on-site deskside operations in Asia countries. This role requires a strong leader who can manage the service and cost...

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...

With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for...

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.Furnish and submit timely updates to customers on the status of outstanding...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

Perform Level 1/2 diagnosis and resolution of incidents / requests raised Log and track customer system problems, incidents, issues, requests and queries raised by users Ensure all issues are prioritized and resolved within SLA standards Perform incident closure, verifying problem resolution with users and documenting resolution procedures Handle...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

Job Description & Requirements1. Local candidates preferred2. Min Diploma in IT related fields3. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered.4. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices...

Key Responsibilities Manages the Asia service desk and deskside support which includes centralized service desk center and distributed on-site deskside operations in Asia countries (China, Japan, Korea, South East Asia, and Taiwan). Responsible for managing the service and cost structure and lifecycle of Asia service desk and deskside operations. ...

About the RoleAt 5160 Kyndryl (Singapore) Pte. Ltd., we are seeking a highly skilled Service Desk Manager to join our team. As a Service Desk Manager, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesManage and resolve customer inquiries and issues in a timely and professional...

Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Accor. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesGuest Check-In/Check-OutProcess guest...

About the RoleThe Reception and Front Desk Coordinator is a key member of our team, responsible for providing exceptional customer service and ensuring a positive experience for our internal and external visitors.Key ResponsibilitiesManage the front desk and reception area, ensuring a welcoming and professional environment for all visitors.Provide...

Job SummaryWe are seeking a highly skilled and motivated Desktop/Service Desk Engineer to join our team at NCS, a leading technology services firm. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide end-user...