Contact Business Operation Supervisor
6 months ago
Responsibilities:
Investigate applications received through Ticket Offices/CROs, AVM+, Online and CRCAuthorize refund for all Claims before collection dateInvestigate cases pertaining to refund matters received from CCD and OperatorsInform customers in cases of invalid claim/difference in claim amount before the collection date.Investigate refund disagreements raised by customersAttend to enquiries from NETS/Ezlink pertaining to revaluation of Cepas cards.Attend to operators request for reports and enquiries on claims/cardsEnsure that DRs are processed accordingly (cheque refund)Supervision of Operations Clerk: Supervise all job functions performed by OC, Refund,Ensure that assign tasks are carried out according to prescribed procedures and completed on timeMonitor staff performance and provide guidance where necessaryRequirements:
Good in numbers, preferably has number based experience (i.e. Accounts receivable experience)Confident to do callbacks in case need to call customers and explain why claims are rejected-
Contact Business Operations Manager
1 month ago
Singapur, Singapore TransitLink Full timeJob Summary:We are seeking a highly skilled and experienced Business Operations Supervisor to join our team at TransitLink. As a key member of our operations team, you will be responsible for overseeing the refund and claims process, ensuring that all transactions are processed accurately and efficiently.Key Responsibilities:Investigate and authorize refunds...
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Contact Business Operations Manager
2 weeks ago
Singapur, Singapore TransitLink Full timeJob Summary:We are seeking a highly skilled and experienced Business Operations Supervisor to join our team at TransitLink. As a key member of our operations team, you will be responsible for overseeing the refund and claims process, ensuring that all transactions are processed accurately and efficiently.Key Responsibilities:Investigate and authorize refunds...
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Business Operations Supervisor
4 weeks ago
Singapur, Singapore TransitLink Full timeJob Overview:The Business Operations Supervisor plays a crucial role in managing and overseeing various operational tasks related to customer claims and refunds. This position is essential for ensuring that all processes are executed efficiently and effectively.Key Responsibilities:Conduct thorough investigations of applications received through multiple...
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Operations Supervisor
1 month ago
Singapur, Singapore SEAFRONT SUPPORT COMPANY PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Operations Supervisor to join our team at Seafront Support Company PTE. LTD. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our container trucking operations.Key Responsibilities• Conduct regular inspections of our container trucking operations to...
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Contact Centre Manager
4 weeks ago
Singapur, Singapore AGAPE CP HOLDINGS PTE. LTD. Full timeJob Title: Contact CentreWe are seeking a highly skilled and experienced Contact Centre professional to join our team at Agape CP Holdings Pte. Ltd. The successful candidate will be responsible for leading our Contact Centre operations, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Lead and manage a team of Contact...
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F&B Operations Supervisor
2 months ago
Singapur, Singapore Marina Bay Sands Full timeJob SummaryThe F&B Supervisor will assist the Manager and Assistant Managers in planning, coordinating, and managing staff and services to ensure that Paiza F&B operations run efficiently and effectively. The Supervisor will lead a team of Captains and Service Attendants, supervising and monitoring their performance to ensure a quality experience for every...
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Supervisor
4 weeks ago
Singapur, Singapore V-AAL SERVICES PTE. LTD. Full timeJob Title: SupervisorAt V-AAL SERVICES PTE. LTD., we are seeking a skilled Supervisor to join our team. As a key member of our organization, you will be responsible for overseeing the daily operations and ensuring the success of our projects.Key Responsibilities:• Develop and implement effective strategies to achieve business objectives• Lead and...
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Supervisor
1 month ago
Singapur, Singapore V-AAL SERVICES PTE. LTD. Full timeJob Title: SupervisorAt V-AAL SERVICES PTE. LTD., we are seeking a skilled Supervisor to join our team. As a key member of our organization, you will be responsible for overseeing the daily operations and ensuring the success of our projects.Key Responsibilities:• Develop and implement effective strategies to achieve business objectives• Lead and...
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Senior Operations Supervisor
3 weeks ago
Singapur, Singapore GSK Full timeJob Title: Senior Operations SupervisorThe Senior Operations Supervisor will play a key role in supporting the set-up of end-to-end production operations within the manufacturing facility, ensuring productivity targets and objectives are met in a reliable, efficient, and cost-effective manner, while adhering to Quality and Health, Safety, and Environment...
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F&B Operations Supervisor
2 weeks ago
Singapur, Singapore Marina Bay Sands Full timeJob ScopeThe F&B Operations Supervisor will assist the Manager and Assistant Managers in planning, coordinating, and managing staff and services to ensure that Paiza F&B operations run efficiently and effectively, and that customer service standards are maintained at all times.Key Responsibilities:Assist in planning, coordinating, and managing staff and...
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Global Contact Centre Strategy Director
2 weeks ago
Singapur, Singapore Dyson Full timeJob SummaryWe are seeking a highly skilled Global Contact Centre Strategy Director to lead our global contact centre strategy and operations. The successful candidate will be responsible for defining and developing global contact centre strategies, policies, processes, and operating models to achieve the company's objectives.Key ResponsibilitiesDevelop and...
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Transportation Operations Supervisor
1 month ago
Singapur, Singapore SMRT Corporation Ltd Full timeJob PurposeThe Transportation Operations Supervisor will be responsible for overseeing the planning, monitoring, and execution of transportation arrangements by transport providers to ensure compliance with customer service standards in an Operations Control Center (OCC) environment.Key ResponsibilitiesThe Transportation Operations Supervisor will be...
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Port Operations Supervisor
3 weeks ago
Singapur, Singapore PSA Singapore Full timeJob Title: Port Operations SupervisorJob Summary:We are seeking a highly skilled Port Operations Supervisor to join our team at PSA Singapore. As a key member of our operations team, you will be responsible for supporting the day-to-day supply chain and logistics activities of our customers.Key Responsibilities:Coordinate with customers, contractors, and...
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F&B Operations Supervisor
1 month ago
Singapur, Singapore Marina Bay Sands Full timeAbout the RoleThe F&B Supervisor will play a key role in ensuring the smooth operation of our restaurants, providing exceptional customer service, and maintaining high standards of food quality and safety.Key ResponsibilitiesAssist the Manager and Assistant Managers in planning, coordinating, and managing staff and services to ensure efficient and effective...
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Operation Supervisor
2 weeks ago
Singapur, Singapore MJ FOOD INDUSTRY PTE. LTD. Full timeJob Role:As an Operation Supervisor at MJ FOOD INDUSTRY PTE. LTD., you will be responsible for assisting in daily operations, ensuring the restaurant and kitchen are properly maintained and clean, and overseeing food preparations, presentation, and storage to ensure food health and safety compliance.Key Responsibilities:- Assist in daily operations- Maintain...
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Port Operations Supervisor
3 weeks ago
Singapur, Singapore PSA Singapore Full timeJob Title: Port Operations SupervisorJob Summary:We are seeking a highly skilled Port Operations Supervisor to join our team at PSA Singapore. As a key member of our operations team, you will be responsible for supporting the day-to-day supply chain and logistics activities of our customers.Key Responsibilities:Monitor trucking movements to ensure smooth...
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Global Contact Centre Strategy Manager
4 weeks ago
Singapur, Singapore Dyson Full timeJob Title: Global Contact Centre Strategy ManagerAt Dyson, we're looking for a highly skilled and experienced Global Contact Centre Strategy Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing global contact centre strategies, policies, and processes to drive business growth and customer...
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Contact Centre
4 weeks ago
Singapur, Singapore AGAPE CP HOLDINGS PTE. LTD. Full timeRoles & Responsibilities Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training Ensure that follow-up actions are in place to address any gaps in staff...
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Port Operations Supervisor
4 weeks ago
Singapur, Singapore PSA Singapore Full timeJob RequirementsWe are seeking a highly skilled and experienced Port Operations Supervisor to join our team at PSA Singapore. The successful candidate will be responsible for managing logistics operations, ensuring efficient and effective supply chain management.Key Responsibilities:Manage and coordinate logistics operations, including receiving, storing,...
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Customer Service Supervisor
1 month ago
Singapur, Singapore Singapore Airlines Full timeJob Description**Role Overview**We are seeking a highly skilled Customer Service Supervisor to join our Customer Contact Services Department (CCSD) at Singapore Airlines. As a key member of our team, you will be responsible for working closely with our service partners to support the day-to-day operations of our contact centre sites globally.**Key...