F&B Experience Manager
6 months ago
JOB SUMMARY
Entry level management position that is assists in the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Assisting in Management of Restaurant Team
• Handles employee questions and concerns.
• Monitors employees to ensure performance expectations are met.
• Provides feedback to employees based on observation of service behaviors.
• Assists in supervising daily shift operations.
• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Day-to-Day Restaurant Operations
• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
• Assists in ensuring compliance with all restaurant policies, standards and procedures.
• Monitors alcohol beverage service in compliance with local laws.
• Assists in achieving or exceeding budgeted goals.
• Performs all duties of restaurant employees and related departments as necessary.
• Opens and closes restaurant shifts.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Meets and greets guests.
Assisting in Human Resource Activities
• Supervises on-going training initiatives.
• Uses all available on the job training tools for employees.
• Communicates performance expectations in accordance with job descriptions for each position.
• Coaches and counsels employees regarding performance on an on-going basis.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
-
F&B Promotions Manager
2 months ago
Singapur, Singapore Shangri-La Full timeWe are looking for a F&B Promotions Manager to join our team! As a F&B Promotions Manager , we require you to: Work closely with F&B Outlet Managers, Chefs and Marketing team on developing and executing effective marketing strategies to promote Food and Beverage offerings for Shangri-La Singapore. Specifically, existing and prospecting business...
-
F&B Promotions Manager
1 month ago
Singapur, Singapore Shangri-La Full timeWe are seeking a skilled F&B Promotions ManagerAs a key member of our team, you will be responsible for developing and executing effective marketing strategies to promote Food and Beverage offerings for Shangri-La Singapore.Work closely with F&B Outlet Managers, Chefs, and Marketing team to create and implement marketing initiatives that drive sales and...
-
F&B Manager
1 month ago
Singapur, Singapore M.A.HOSANNA TRADING Full timeRoles & ResponsibilitiesJob Overview:As an F&B Manager, you will be responsible for overseeing the daily operations of the restaurant, leading the service team, and ensuring a high standard of customer service. You will also collaborate closely with the management team to improve processes, maintain operational efficiency, and drive the overall success of...
-
F&B Operations Manager
1 month ago
Singapur, Singapore Marina Bay Sands Full timeJob ScopeAs a key member of our F&B team, you will be responsible for managing all day-to-day operations within the guidelines and to the highest standards. Your primary focus will be on delivering exceptional levels of internal and external customer service, ensuring timely ordering and replenishments of F&B products and beverages, and pushing teams to...
-
F&B Operations Manager
1 month ago
Singapur, Singapore Mandai Wildlife Group Full timeMandai Wildlife Group is a leading wildlife and nature destination in Singapore, home to world-renowned wildlife parks that connect visitors to the fascinating world of wildlife.The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, that will integrate five wildlife parks with...
-
F&B Operations Manager
1 month ago
Singapur, Singapore Marina Bay Sands Full timeJob ScopeThe F&B Assistant Manager will be responsible for ensuring the smooth operation of the restaurant and bar services. This includes maintaining high standards of quality, service, and appearance, as well as managing staff and resources effectively.Key ResponsibilitiesEnsure that all policies, procedures, and standards are maintained and adhered...
-
F&B Revenue Manager
1 month ago
Singapur, Singapore Shangri-La Full timeF&B Revenue ExecutiveWe are seeking a highly skilled F&B Revenue Executive to drive revenue growth and profitability for our food and beverage operations.Key Responsibilities:Monitor and report daily F&B revenue and covers to inform business decisions.Track booking pace for new promotions launched via Sevenrooms and Infrasys Cloud system to optimize revenue...
-
F&B Operations Manager
1 month ago
Singapur, Singapore The Standard Hotel Full timeJob Title: F&B Operations ManagerJob Summary:We are seeking a highly skilled F&B Operations Manager to join our team at The Standard Hotel. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional guest experiences, and driving business growth.Key...
-
Assistant Manager, F&B
5 months ago
Singapur, Singapore Mandai Wildlife Group Full timeMandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature...
-
F&B Captain
1 month ago
Singapur, Singapore Marina Bay Sands Full timeJob Title: F&B CaptainMarina Bay Sands is seeking a highly skilled and experienced F&B Captain to join our team onboard the luxurious Paiza One Yacht.Job Summary:The F&B Captain will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining the highest standards of food safety and hygiene.Key...
-
Senior F&B Assistant
1 month ago
Singapur, Singapore Far East Organization Full timeJob SummaryWe are seeking a highly skilled and experienced Senior F&B Assistant to join our team at Far East Organization. The successful candidate will be responsible for providing exceptional customer service, managing food and beverage operations, and ensuring a seamless dining experience for our guests.Key ResponsibilitiesManage food and beverage...
-
F&B Assistant Manager
6 months ago
Singapur, Singapore Marina Bay Sands Full timeJOB SCOPE Manage all day-to-day operations within guidelines and to the highest standards Preserve and deliver excellent levels of internal and external customer service Ensure timely ordering and replenishments of F&B products & beverages Push teams to constantly review guest feedback and to make proactive, guest-centric improvements to operations ...
-
Director of F&B Marketing
5 months ago
Singapur, Singapore Accor Full timeCompany Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...
-
F&B Captain
5 months ago
Singapur, Singapore Marina Bay Sands Full timePassionate about the F&B industry? Be a part of our dynamic team and work with the industry's best talents. Get a 1-month base salary* sign-on bonus, simply apply to join our F&B team from now till 17 July 2024. Job Scope: Provide friendly, excellent service to all Guests by escorting them to their respective seats. Assist staff to perform...
-
F&B Assistant Manager
6 months ago
Singapur, Singapore Marina Bay Sands Full timeJOB SCOPE Completely understand and maintain all policies, procedures, standards, specifications, guidelines and training programmes Achieve company objectives in sales, service, quality, appearance and sanitation of the establishment through the training of employees whist maintaining a positive and productive working environment Ensure that all front...
-
F&B Supervisor
6 months ago
Singapur, Singapore Marina Bay Sands Full timeGet a 1 month base salary* sign-on bonus, simply apply to join our F&B team from now till 17 October 2023. JOB SCOPE The Supervisor will assist the Manager and Assistant Managers in planning, coordinating and managing staff and services to ensure that Paiza F&B operations run efficiently and effectively and that customer service standards are...
-
F&B Assistant Manager
2 weeks ago
Singapur, Singapore Shangri-La Full timeWe are looking for a F&B Assistant Manager (Lobby Lounge) to join our team! As a F&B Assistant Manager (Lobby Lounge) , we rely on you to: Be responsible for the everyday operation, management, marketing and overall performance of Lobby Lounge Over-see the day-to-day running of the outlet in connection with staffing, service, cost...
-
F&B Operations Manager
1 month ago
Singapur, Singapore Marina Bay Sands Full timeJob OverviewMarina Bay Sands is seeking a highly skilled and experienced F&B Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing all day-to-day operations within guidelines and to the highest standards.Key ResponsibilitiesManage all day-to-day operations within guidelines and to the highest...
-
F&B Senior Captain
1 month ago
Singapur, Singapore Commonwealth Concepts Full timeF&B Senior Captain Job DescriptionAs a F&B Senior Captain at Commonwealth Concepts, you will be responsible for delivering exceptional customer service to all guests. Your role will involve taking reservations, greeting guests, and presenting menus and promotions. You will also be responsible for overseeing a team of servers, processing payments, and...
-
F&B Operations Manager
1 month ago
Singapur, Singapore Far East Organization Full timeJob SummaryWe are seeking a highly skilled F&B Executive to lead our daily operations efficiently. The ideal candidate will have at least 4 years of relevant experience, including 1 year of supervisory experience, and excellent communication, interpersonal, and leadership skills.Key ResponsibilitiesRun daily operations efficientlyMentor and train junior...