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Senior/System Engineer

5 months ago

Singapur, Singapore NCS Group Full time

Passionate about making a real impact? Join our team at Nxera to unfold the new era Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams”

We are looking for a Senior/System Engineer to design, implement, maintain, and support our growing infrastructure. You will be part of a IT team that is responsible for designing and developing scalable, maintainable, highly available system and network architectures that meet business objectives and SLAs.

The successful candidate will need to excel in a fast-paced and dynamic environment, with the ability to multi-task and provide not only operational support for the Backbone but must also work closely with multi-functional teams to resolve critical network incidents.

Responsible for the day-to-day upkeep of the global Backbone and Internet peering infrastructure. Carry out regular network maintenances to migrate, upgrade and augment the infrastructure that supports both, internal and external customers. Participate in network designs, defining and development of tooling and automations to enable large-scale deployment and operations. Collaborate with vendors on bug fixes and new features, while liaising with peers in Operations/Engineering and Architecture to ensure alignment of technical requirements. You are obsessed over the customer experience and drive operational excellence in their everyday work habits through strong technical leadership and mentorship. Perform daily IT operations support for all IT infrastructure, systems (servers, virtualization etc), data backup & storage and IT assets Responsible for infrastructure-related activities including evaluation, implementation, equipment upgrade, maintenance, and support. Liaise and align with software development team for escalation, project implementation and management, redundancy and high-availability solution. Manage outsourced partners and third-party service providers on service level, quality of services provided. Coordinate on disaster recovery drills, planning and executions Ensure department’s systems comply with all Nxera IT policies (e.g., Processes, Security, Privacy, etc.) Support all audits based on these policies Plan and follow up on remediation for any non-compliance Manage IT projects - e.g. review, plan and execute annual VAPT and ITDR for all systems Plan and execute tech refresh, upgrades, new initiatives, etc. Manage IT vendors Managed IT assets (Both software and hardware). The role requires tracking and recording IT equipment and applying security patches/ updates. Champion for digitization Process optimization Automation, including use of AI/ML where possible BI, big data, analytics, Enhanced SLA reporting Support optimization of energy use (support Green initiatives) Predictive rather than reactive management of departments activities (e.g., maintenance) and resources Responding to and resolving technical issues: This involves troubleshooting servers, software, network, security, and application problems. Ensuring IT security: Responsibilities include maintaining user access controls, managing software licenses, coordinating security awareness training, and assisting with the implementation of security policies and procedures.

Skills for Success

At least 5-8 years of system operations and/or system design background Knowledge in System administration Knowledge in integrating services between various system Knowledge of Internet technologies Experience in System Design and Architecting Experience in Project Management and Vendor Management Knowledge of using popular cloud service providers (AWS, Azure & GCP) Experience with vulnerability assessment & penetration testing (VAPT) tools would be an advantage Excellent communication skills Good analytical and problem-solving skills Self-motivated, good team player and willing to learn new skillset University degree in Computer Science or a related subject

Rewards that Go Beyond

Flexible work arrangements Full suite of health and wellness benefits Ongoing training and development programs Internal mobility opportunities

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