IT Business Analyst
1 month ago
Project Management and Business Analysis
- Data Integration and Automation
- Application Support
The Business Analyst is responsible for implementing and maintaining new applications within the organization. They integrate and inter-connect the various applications so that they operate in a unified and automated manner. They also provide support to the end users.
Under the supervision of the IT-Apps Manager, the Business Analyst will perform the following main missions:
Project Management and Business Analysis (40-50%)
- Plan and integrate new applications into the organization following IT application lifecycle best practices:
- Participate in the functional analysis of needs with various teams (finance, procurement, HR, education teams).
- Explore and benchmark solutions.
- Plan and manage the project.
- Guarantee clear communication and guidelines with the vendors.
- Test and coordinate UAT of the selected solution with users.
- Ensure specifications are met, documentation and deliverables are complete and updated.
- Deploy and train the relevant stakeholders (support team, managers, end-users).
- Participate in the functional analysis of needs with various teams (finance, procurement, HR, education teams).
- Plan and integrate new applications into the organization following IT application lifecycle best practices:
- Data Integration and Automation (20-30%)
Ensure connectivity, data flow, and automation between existing applications:- Study current data flows and data mapping and propose automation.
- Setup and maintain the interfaces between the applications.
- Monitor data security and data flows to ensure data is up to date in all systems and databases.
- Setup dashboards and automated reporting to provide pertinent data to stakeholders.
- Maintain source code and interfaces documentation.
- Study current data flows and data mapping and propose automation.
Application Support (20-30%)
- Provide level 2 support to end users and implement continuous improvements.
- Identify and provide SOPs for the level 1 helpdesk.
- Provide level 2 support to end users and implement continuous improvements.
Requirements
SKILLS, ABILITY AND REQUIRED QUALIFICATIONS
- Master’s degree in computer sciences or information technology.
- 3-7 years of experience in applications, interfaces, or integration development.
- Proficiency in databases (SQL).
- Proficient in scripting and automation (PowerShell, HTML, Python, DevOps).
- Experience with vendor management.
- Proficiency in English and good knowledge of French are required in order to collaborate and communicate with the various stakeholders.
WORKING CONDITIONS
- Permanent contract, based on a full-time schedule of 42 hours per week.
- International medical insurance covering maternity, dental, optical, serious illness, and much more.
- School fees reduction as well as free after-day care for children enrolled.
- 40 days of annual leave.
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