Field Engineer 2

5 months ago


Singapur, Singapore Unisys Full time

Description

Summary:

Provides support at customer Data Center (DC). Required around 3 times per month shift work as follows:

• Standard Daily Shift: (SGT) 9:00 AM – 6:00 PM (Mon-Fri)

• 3x Per Month (with 1 week advanced notice): (SGT) 1:00 PM - 10:00 PM

1. Cover end-to-end inbound/outbound device shipments.

2. Rack & stack the devices and power up, as per instructions given by customer.

3. Coordinate with DC team for logistics requirements like trolley, manpower & movement of devices etc. from DC & customer store.

4. Manage device cross-connect/inventory/elevation lists.

5. Maintain inventory of customer stores.

6. Perform onsite coordination for any troubleshooting and/or replacement requirements.

7. Work with customer team on cabling, racking & space allocation work.

8. New hardware validation, inspection & installation, as per instructions given by customer.

9. Provide customer caged area escort support.

10. Report any incidents related to environmental controls like Power & Cooling etc. and report any potential risks in the environment.

11. Respond to caged area operational issues including customer alarms, Colo vendor alarms, Weather Advisories, Emergency Conditions etc.

12. Coordinate & supervise cabling work.

13. Support onsite requirements of future growth projects.

14. Other activities as appropriate typical to a Field Engineer 2.

#LI-AP2

You will be successful in this role if you have:

• Requires Degree or Diploma and minimum 3-6 years of hands-on technical experience

• Specific Manufacturers certifications will be added advantage. CCNA, MCSE, COMPTIA certifications, VMware, Redhat, etc.

• Knowledge of client specific internal procedures and service delivery requirements.

• Advanced troubleshooting capabilities on software and hardware problems including server, storage, network devices and interconnectivity problems

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.



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