Captain - In-Room Dining

3 months ago

Singapur, Singapore Marina Bay Sands Full time

Company Overview:

We are a luxurious hospitality that prides itself on providing exceptional service and unforgettable experiences.

experiences for our guests. Our in-room dining team plays an important role in ensuring that our guests receive top-notch service and enjoy a delightful dining experience within the comfort of their rooms.

Position Overview:

As an In-Room Dining Captain, you will be responsible for overseeing and coordinating all aspects of the in-room fine dining service. You will lead a team of dedicated professionals, ensuring seamless execution of orders, maintaining high service standards, and delivering an exceptional guest experience. The ideal candidate will possess excellent leadership skills, a strong attention to detail, and a passion for providing outstanding service.

Job Responsibilities:

Supervise and coordinate all in-room dining operations, ensuring smooth and efficient service delivery. Train, mentor, and motivate a team of in-room dining staff, fostering a positive work environment and promoting teamwork. Take charge of guest orders, ensuring accuracy, timeliness, and adherence to quality standards. Collaborate with the culinary team to ensure menu offerings are up-to-date, appealing, and meet guest preferences. Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and allergens, to assist guests with their dining choices if order takers need your assistant. Handle guest inquiries, complaints, and special requests promptly and professionally, striving to exceed expectations. Monitor inventory levels, place orders for supplies, and ensure proper storage and handling of food and beverage items. Uphold and enforce health and safety regulations, maintaining a clean and organized work environment. Collaborate with other departments, such as housekeeping, butlers and front office, to ensure seamless guest experiences. Stay updated with industry trends, new techniques, and emerging technologies in the field of in-room dining. 

Job Requirements:

Fluent in English and other languages is a plus Experience in a similar role within the hospitality industry, preferably in a luxury hotel or resort setting. Leadership skills, with the ability to inspire and motivate a team to deliver exceptional service. Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues. Strong organizational and multitasking abilities, with a keen eye for detail and the ability to work under pressure. Exceptional problem-solving skills, with the ability to think quickly and find effective solutions in a fast-paced environment. A passion for providing outstanding guest service, with a genuine desire to exceed guest expectations. Flexibility to work various shifts, including night shift and public holidays, based on business needs. Familiarity with point-of-sale systems and other relevant technology used in in-room dining operations. A commitment to upholding health and safety standards and ensuring compliance with all relevant regulations.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

  • In-Room Dining Team Lead

    3 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Summary:We are seeking a highly skilled and experienced In-Room Dining Captain to join our team at Marina Bay Sands. As a key member of our hospitality team, you will be responsible for overseeing and coordinating all aspects of in-room fine dining service.Key Responsibilities:Supervise and coordinate all in-room dining operations, ensuring smooth and...

  • In-Room Dining Service Manager

    2 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Company Overview:We are a luxurious hospitality company that prides itself on providing exceptional service and unforgettable experiences.Our in-room dining team plays a crucial role in ensuring that our guests receive top-notch service and enjoy a delightful dining experience within the comfort of their rooms.Position Overview:As an In-Room Dining Captain,...

  • Assistant Manager

    3 months ago

    Singapur, Singapore Marina Bay Sands Full time

    POSITIONS OVERVIEW A highly motivated and experienced individual to join our team as an In-Room Dining Assistant Manager. As an Assistant Manager, you will play a crucial role in ensuring the smooth and efficient operation of our in-room dining service. You will be responsible for supervising and coordinating the activities of the in-room dining teams,...

  • Assistant Manager, In Room Dining

    1 week ago

    Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our In Room Dining team at Marriott International. As a key member of our team, you will be responsible for ensuring that our guests receive exceptional service and that our staff is working together to achieve our goals.Key ResponsibilitiesInspect and maintain the...

  • Senior Captain

    2 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    {"Job Title": "Senior Captain", "Job Description": "Job OverviewAs a Senior Captain at Marina Bay Sands, you will be responsible for providing exceptional service to our guests while ensuring a seamless dining experience. Your leadership skills and attention to detail will be essential in maintaining the highest standards of food quality and service.Key...

  • Food and Beverage Captain

    2 weeks ago

    Singapur, Singapore Capella Singapore Full time

    Position OverviewThe Food and Beverage Captain is responsible to provide guests exceptional food & beverage services. The role strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed.The RoleFood and Beverage OperationsOrder taking and menu descriptionUp-selling products based on your...

  • Food and Beverage Captain

    6 months ago

    Singapur, Singapore Capella Singapore Full time

    Position OverviewThe Food and Beverage Captain is responsible to recommend guest our restaurants food and drink offering and delivery excellent guest service standards. The role requires an individual with outgoing personality who strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed....

  • Captain - Paiza Club

    1 week ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Title: Captain - Paiza Club Job Summary: We are seeking a skilled and experienced Captain to join our team at Paiza Club. As a Captain, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and leading our team to achieve excellence in customer service. Key Responsibilities: * Provide friendly...

  • Senior Captain

    3 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Captain to join our team at Marina Bay Sands. As a Senior Captain, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and leading a team of servers to deliver outstanding service.Key ResponsibilitiesProvide friendly and excellent...

  • Captain of Fine Dining

    1 week ago

    Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional experiences to our guests. Our team members around the world are dedicated to creating unforgettable moments through a commitment to luxury and genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is through a...

  • F&B Captain

    12 hours ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Title: F&B CaptainMarina Bay Sands is seeking a highly skilled and experienced F&B Captain to join our team on board the luxurious Paiza One yacht. As a key member of our hospitality team, you will be responsible for providing exceptional service to our discerning guests and ensuring that every dining experience is nothing short of perfection.Key...

  • Senior Captain

    3 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Job OverviewAs a Senior Captain at Marina Bay Sands, you will be responsible for providing exceptional service to our guests while ensuring a seamless dining experience. Your leadership skills and attention to detail will be essential in maintaining the highest standards of service and quality.Key ResponsibilitiesLead a team of servers to ensure excellent...

  • Junior Captain

    4 months ago

    Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Banquet Captain

    2 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Title: Captain - Banquets FOHJob Summary:We are seeking a highly skilled and experienced Captain to join our Banquets FOH team at Marina Bay Sands. As a Captain, you will be responsible for providing exceptional service to our guests and ensuring that every event is a success.Key Responsibilities:Provide setup and service for breakfast, lunch, and dinner...

  • Assistant Manager

    4 months ago

    Singapur, Singapore Hilton Full time

    Assistant Manager - In-Room Dining (Conrad Singapore Orchard)( Job Number: HOT0AN6E) Work Locations :Conrad Singapore Orchard1 Cuscaden RdSingapore249715 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the...

  • F&B Senior Captain

    1 week ago

    Singapur, Singapore Commonwealth Concepts Full time

    Job Title: F&B Senior CaptainJob Summary:We are seeking a highly skilled and experienced F&B Senior Captain to join our team at Commonwealth Concepts. As a key member of our food and beverage team, you will be responsible for delivering exceptional customer service, leading a team of servers, and ensuring seamless service operations.Key...

  • Senior Captain

    1 week ago

    Singapur, Singapore Marina Bay Sands Full time

    Unlock Your Potential in the F&B IndustryAre you passionate about delivering exceptional customer service and leading a dynamic team? We're seeking a skilled Senior Captain to join our Marina Bay Sands team!Job ResponsibilitiesProvide outstanding service to guests by ensuring a seamless dining experience.Assist staff in preparation, table setup, and...

  • F&B Senior Captain

    2 weeks ago

    Singapur, Singapore Commonwealth Concepts Full time

    Job Title: F&B Senior CaptainJob Summary:We are seeking a highly skilled and experienced F&B Senior Captain to join our team at Commonwealth Concepts. As a key member of our food and beverage team, you will be responsible for delivering exceptional customer service, leading a team of servers, and ensuring seamless operations in our restaurants.Key...

  • Restaurant Captain

    3 weeks ago

    Singapur, Singapore Commonwealth Concepts Full time

    Job SummaryWe are seeking a highly skilled and experienced F&B Senior Captain to join our team at Commonwealth Concepts. As a key member of our food and beverage team, you will be responsible for delivering exceptional customer service, leading a team of servers, and ensuring seamless operations in our restaurants.Key ResponsibilitiesProvide exceptional...

  • Room Care Specialist

    3 weeks ago

    Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is driven by our team members. We are a diverse group of individuals dedicated to personal growth, striving for excellence, and treating each other with respect and kindness. Our employees across the globe craft remarkable experiences for our guests, residents, and partners through a commitment to luxury and heartfelt...