ServiceNow Senior Functional Consultant

3 weeks ago

Singapur, Singapore CloudGo Full time

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Senior Functional Consultant.


The Senior Functional Consultant is required to lead and influence customers, to gain a deep understanding of their business problems and through applying technical analysis, recommend a solution. Is an expert with Business processes and the ServiceNow platform and processes and capable of delivering advice confidently when required. Working closely with the pre-sales team and is involved in delivering documentation through all stages of a project’s lifecycle.



We Hire for Culture First:
Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication.   We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you opportunity.
CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

 

Key Responsibilities

  • Lead the design and deployment of best practice process solutions that will achieve desired customer business outcomes and business value.
  • Design, build and deploy business outcome-driven solutions focused on designing processes which solve customer problems, are repeatable, accelerate value and employ process best practices and standards.
  • Translate business requirements into functional specifications/user stories.
  • Ability to communicate effectively with both technical and business teams.
  • Work with minimal oversight; deliverables and relationships are monitored through periodic reviews.
  • Responsible for obtaining approvals from business users for the user stories
  • Responsible for ensuring compliance to the stories developed
  • Identifying areas of business process improvement and recommending solutions that detail pros, cons and risks.
  • Managing and communicating business process and business requirements ensuring that the proposed solutions meet the customer's expectations.
  • Influence clients in their efforts to take advantage of the ServiceNow functional capabilities and in their efforts to improve their business processes.
  • Completing, developing, and improving required documentation such as process flow diagrams, responsibilities, workshop agendas, presentations, gap analysis reports.
  • Collaborate and contribute to the creation, deployment and maintenance of process best practices and standards.
  • Advise functional and admin teams on design, development and overall ServiceNow best practices.


Requirements
  • 5+ years of experience leading the definition and deployment of 'to be’ business processes solutions in internal or client environments from a people, process, and technology perspective.
  • Solid experience in requirements gathering, including experience in creating a process documentation and running workshops.
  • Strong experience with at least 3 full ITBM/ITSM/ITOM/HR/GRC implementations.
  • Experience with ServiceNow and comprehensive understanding of the ServiceNow Enterprise Product Suite.
  • Certified System Administrator certification desirable
  • ServiceNow Accreditations in IT Service Management and/or other product lines desirable

Professional qualifications and education requirements

  • Excellent communication skills (both written and verbal) with strong presentation and facilitation skills required to lead workshops and customer meetings.
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.
  • Good team player and team builder.
  • ITIL Practitioner or Service Manager Certification preferred.
  • Knowledge of other frameworks such as COBIT, TOGAF beneficial.



  • ServiceNow Senior Functional Consultant

    3 weeks ago

    Singapur, Singapore CloudGo Full time

    Job Description CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Senior Functional Consultant. The Senior Functional Consultant is required to lead and influence...

  • ServiceNow Principal Functional Consultant

    3 weeks ago

    Singapur, Singapore CloudGo Full time

    CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Head of Functional Consulting/Principal Functional Consultant. The Head of Functional Consulting/Principal Functional...

  • ServiceNow Principal Functional Consultant

    3 weeks ago

    Singapur, Singapore CloudGo Full time

    Job Description CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Head of Functional Consulting/Principal Functional Consultant. The Head of Functional...

  • ServiceNow Senior Technical Consultant

    4 weeks ago

    Singapur, Singapore CloudGo Full time

    CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Senior Technical Consultant. As a Senior Technical Consultant, you will be leading teams and supporting projects deploying...

  • ServiceNow Senior Solution Consultant

    4 weeks ago

    Singapur, Singapore CloudGo Full time

    CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Senior Solution Consultant.   As a Senior Solution Consultant, you will support account executives and meet with...

  • ServiceNow Senior Technical Consultant

    4 weeks ago

    Singapur, Singapore CloudGo Full time

    Job Description CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Senior Technical Consultant. As a Senior Technical Consultant, you will be leading teams and supporting...

  • ServiceNow Consultant

    3 weeks ago

    Singapur, Singapore DXC Technology Full time

    Job Description: ServiceNow Consultant DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on...

  • ServiceNow Senior Solution Consultant

    4 weeks ago

    Singapur, Singapore CloudGo Full time

    Job Description CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Senior Solution Consultant.   As a Senior Solution Consultant, you will support account executives...

  • ServiceNow Solution Consultant

    3 weeks ago

    Singapur, Singapore CloudGo Full time

    CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Solution Consultant.   The Solution Consultant provides technical support to the sales team and provides...

  • ServiceNow Solution Consultant

    3 weeks ago

    Singapur, Singapore CloudGo Full time

    Job Description CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Solution Consultant.   The Solution Consultant provides technical support to the sales team...

  • Senior ServiceNow Developer

    3 weeks ago

    Singapur, Singapore NCS Full time

    Job Description***Note: Candidates currently in Singapore may only apply.PRIMARY PURPOSEFor supporting of ServiceNow Application Development.RESPONSIBILITIESUnderstand Operation business needs and translate into technical requirement.Advise on tools technology adoption based on business & technical consideration. Propose integration strategies for the...

  • ServiceNow developer

    19 hours ago

    Singapur, Singapore Encora Inc. Full time

    Important Information Location: Singapore Experience: 6 years Job Mode: Full-time    Job Summary As a ServiceNow Developer, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of...

  • ServiceNow Senior Developer

    5 days ago

    Singapur, Singapore Cognizant Full time

    Job Responsibilities: Leading and owning ServiceNow Implementation.  Implement best practices, and participate in the design, development, and deployment phases on various ServiceNow Instances. Reviewing and testing activities on various ServiceNow instances. Define and implement best practices, and participate in the design, development, and...

  • 57034561 ServiceNow Developer

    1 month ago

    Singapur, Singapore half the sky Full time

    Job ResponsibilityCreate ServiceNow solutions for an organisation using JavaScript, Web Services, MYSQL, and CSSDevelop and troubleshoot ServiceNow applications.Integrate ServiceNow applications with other programs.Analyse technical development requirementsProvide documentation and reports of the analyses.Identify any deficiencies within the applications and...

  • ServiceNow developer

    3 hours ago

    Singapur, Singapore Encora Inc. Full time

    Description Important Information Location: Singapore Experience: 3 years Job Mode: Full-time    Job Summary As a ServiceNow Developer, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and...

  • ServiceNow QA Test Lead

    1 week ago

    Singapur, Singapore Cognizant Full time

    Role Responsibilities Design and develop automated tests and test suites for new and existing ServiceNow applications Perform manual testing on system specifications supporting the enhancement or fix of ServiceNow applications Ensure quality delivery of project deliverables in a timely manner Collaborate with a team, consisting of onshore and offshore...

  • ServiceNow, Senior Associate/ Assistant Manager/ Manager

    4 weeks ago

    Singapur, Singapore KPMG - Singapore Full time

    Job DescriptionAt KPMG, your long-term future is every bit as important to us as it is to you. That's why our aim is to give you experiences that will stay with you for a lifetime. Whether it's great training and development, working across functional sectors, mobility opportunities or corporate responsibility volunteering activities - you'll gain a wealth...

  • Infra Engr

    4 weeks ago

    Singapur, Singapore NCS Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • Infra Engr

    4 weeks ago

    Singapur, Singapore NCS Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • ASPAC RISE Solution Sales Architect ServiceNow

    3 weeks ago

    Singapur, Singapore KPMG - Singapore Full time

    ASPAC Regional TeamRoles in the ASPAC Regional Team play an integral role helping KPMG firms meet our collective Trust and Growth ambition. They are responsible to promote consistency and collaboration so that KPMG Inspires Confidence and Empowers Change for our clients. This role presents an exciting opportunity to develop your career through relationships...