General Manager
7 hours ago
singapore sg
Antares Management Services
Full-time
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Our client in the hospitality industry is seeking an experienced General Manager to lead overall hotel operations, business performance and strategic planning. This role requires a commercially driven leader with strong financial acumen and the ability to deliver profitability, operational excellence and exceptional guest experiences while working closely with hotel owners and key stakeholders.
Key Responsibilities:
- Lead all aspects of hotel operations, providing strategic direction and leadership to department heads.
- Take responsibility for the hotel's overall financial performance, ensuring revenue, profitability and guest satisfaction targets are achieved.
- Prepare, present and execute the annual operating budget, sales and marketing plan, and capital budget.
- Establish short- and long-term business goals and lead initiatives to achieve them.
- Review P&L performance, identify areas for improvement and implement effective revenue growth and cost management strategies.
- Maximize room yield and overall hotel revenue through effective sales strategies and yield management.
- Work closely with department heads to improve productivity, service delivery and operational efficiency.
- Conduct regular management briefings and meetings to monitor performance and align departmental priorities.
- Ensure compliance with operating controls, SOPs, policies, procedures and service standards.
- Oversee key property matters, including capital projects, refurbishment and guest service improvements.
- Build effective working relationships with hotel owners and stakeholders, ensuring business decisions support the property's objectives.
Job Requirements:
- Proven experience in hotel general management or a comparable senior hotel leadership role.
- Demonstrated ability to lead multiple departments and manage overall hotel performance.
- Strong understanding of hotel P&L, budgeting, financial analysis and cost management.
- A track record of driving revenue growth, profitability and operational improvements.
- Sound knowledge of hotel sales, room yield and revenue management.
- Strong leadership, communication and stakeholder management skills.
- A hands‑on, accountable and collaborative approach, with a commitment to service excellence.