Director, OTCr, Change Governance Sme

**JOB SUMMARY**:

- The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defence for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.
- The Senior Manager, OTCR, Change Governance SME is a is an important role that requires solid business acumen and a detailed knowledge of key regulations, industry trends, and the ability to collate, analyse and opine on disparate information to support efforts to manage the Change Governance risks, within risk appetite.

**RESPONSIBILITIES**
- The role holder is responsible for the following activities for the SME area:

- Provision of information and guidance relating to risk management processes and frameworks
- Appropriate appetite setting, identification and assessment of risk and input into control design
- Support on investigations and reviews to ensure the right outcomes are reached.
- Identification of emerging and horizon risks in area of expertise
- Training and support in communicating complex technical concepts to internal and external stakeholders.
- Design, craft and consultation of owned policies/ standards for roll out.
- Training to end users on policy requirements.
- Conduct Policy Effectiveness Reviews as communicated from time to time by Enterprise Risk Management Framework and any agreed Deep dives/ thematic reviews.
- Ensure Policies are aligned to meet the relevant regulatory requirements.
- Work with other OTCR teams to ensure effective implementation and oversight of the effectiveness of the policies.
- Any other responsibilities as advised by the OTCR target operating model and defined RACI.
- In addition, this role must work with Single Point of Contact (“SPOC”) coverage teams who face into the respective Business, Region, and Group Functions. This includes enabling the SPOC to provide effective risk oversight by providing:

- Advice in high risk and/or complex matters that require specialised knowledge. This includes providing expertise or deep technical knowledge to support decision making, including interpretation of relevant regulations, data and reports.
- Analysis of internal and external trends to identify and share early risk indicators with the SPOC teams.
- Support thematic reviews with Assurance teams where required.

**People and Talent**:

- Lead through example and build the appropriate culture and values.
- Set appropriate tone and expectations, working in collaboration with stakeholders, whilst upholding and reinforcing the independence of the second line.
- Establishing constructive relationships with Key Stakeholders (as defined below)

**Risk Management**
- Ensure all activity adheres to the Risk Management Framework, with a specific focus on ensuring an effective framework for the management of Operational Risks within the team as they pertain to the role.

**Processes**
- Continuously enhance the Change governance risk methodology, keeping abreast of external practises through research and participation in industry forums.

**Governance**
- Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Deliver ‘effective governance’; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.

**Regulatory & Business Conduct**:

- Displaying exemplary conduct and living by the Group's Values and Code of Conduct.
- Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance matters.
- Providing ongoing reporting of risk exposure into governance meetings and to key stakeholders and escalating any blockages to progress to ensure Group MT, Risk & CFCC, and OTCR Scorecard objectives are met.

**Key Stakeholders**

**Internal**
- OTCR LT
- Single Points of Contact (SPOCs) and coverage teams
- Head of Risk Appetite, Frameworks, Policy & Standards
- Risk & CFCC Change teams
- Country OTCR Teams
- Key other Risk colleagues
- First Line and Third Line stakeholders
- Group Investment Management Team

**External**
- Regulators both central and country regulators as relevant
- External Auditors

**Other Responsibilities**
- Embed Here for good and Group’s brand and values in Group OTCR Team.
- Perform other r