Intern, Customer Relationship Management

2 days ago

Singapore Under Armour Full time

**Values & Innovation**:
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

**Purpose of Role**:
**Your Impact**:

- Support the development and execution of internal and external communication plans across SAPAC for our CRM program.
- Analyze campaign performance and use insights to optimize campaigns and member lifecycles, with a focus on increasing engagement rates, repeat purchases, and redemption activity.
- Take ownership of member acquisition and engagement KPIs, overseeing data analysis and generating regular reports for stakeholders across SAPAC.
- Proactively manage timelines, deliverables, and communications to ensure everything is delivered on time and to a high standard.

**Qualifications**:

- Excellent communication and interpersonal skills, with the ability to collaborate effectively across different teams and functions.
- Analytical mind with a passion for data and using insights to improve campaign performance.
- Ability to prioritize tasks, manage time effectively, and meet deadlines consistently.
- Strong attention to detail and a commitment to delivering high-quality work.
- Experience working in a fast-paced and dynamic environment.
- Understanding of customer relationship management (CRM) principles.
- Experience with marketing automation platforms or CRM systems.

**Relocation**:

- No relocation provided

**Our Commitment to Equal Opportunity**:

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