Internship- Deskside Engineer

2 weeks ago

Singapore ALPHAEUS PTE. LTD. Full time

We are looking for motivated IT Deskside Engineer Interns to join our technical support team. This internship offers hands-on experience in troubleshooting, user support, and IT operations within a fast-paced environment.

Key Responsibilities:

- Provide first-level IT support to end-users via various communication channels.
- Troubleshoot hardware, software, network, and peripheral issues.
- Assist in account setup, password resets, and system access support.
- Support IT equipment setup, configuration, and deployment.
- Document incidents and resolutions using IT service management tools.
- Ensure excellent customer service and timely issue resolution.

**Requirements**:

- Keen interest in IT support and systems.
- Basic understanding of desktop/laptop hardware and software.
- This is a great opportunity to gain real-world IT experience and grow your technical skill set.

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