Senior Quality Assurance Manager- Global Payment

Founded in 2012, ByteDance’s mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide.

**Responsibilities**:

- Lead the Quality Assurance (QA) teams in ensuring operating effectiveness and design effectiveness of the key controls to mitigate KYC, ML, TF, Sanctions, Risk, Regulatory and Licensing risks.
- Design, build and iterate the QA program, which will encompass monitoring and testing reviews on CDD, Name Screening, Regulatory Systems, Risk Management, Regulatory Compliance, and Licensing Obligations.
- Plan and timely execute the on-going monitoring reviews.
- On a periodic basis and in consultation with functional stakeholders, perform testing reviews on selected key controls to ensure robustness of control designs.
- Prepare and issue reports on test activities, observations, and reviews on corrective actions
- Support stakeholders in interactions with internal and external auditors
- To identify process improvements, and partner with product and engineering teams to transform business ideas into technology solutions
- Experience in designing and implementing process design with a high level of automation through ML/AI solutions is an added advantage
- Planning, scheduling and execution of QA Annual Plan
- Maintain up-to-date knowledge and good understanding of industry trends and regulatory changes; leverage on data analytics and be a step ahead in spotting emerging risks so as to future-proof the bank against AML and Sanctions risks
- Engage peers and stakeholders to identify QA process improvements opportunities
- Engage with senior stakeholders to provide updates on the health of AML & Sanctions Controls, champion AML and Sanctions Controls initiatives, and appropriately report on significant control matters

**Qualifications**:

- Bachelor degree or above.
- Experienced and passionate compliance controls expert in the financial services sector, with substantial professional know-how in auditing, monitoring and testing work.
- Minimal 8-10 years of experience at audit/accounting firms, payment institutions/money service businesses, banks, fin-tech companies, financial regulatory agencies, or professional services firms serving financial institution clients.
- Familiarity with regulatory requirements applicable to payment institutions/money service businesses.
- Experience in and understanding of payments, gateway, e-money or wallet products and services, banking functions, MSBs, and/or merchant processing.
- In-depth understanding of, and experience in management of key AML and Sanctions controls, regulatory requirements (including risk management, TRM), licensing conditions and industry standards.
- Possess an innate desire to continuously raise the bar and be persistent in spearheading innovation when implementing the QA program
- Builder mindset, proactive, can-do attitude; able to work effectively with internal and external stakeholders
- Strong execution skills and the ability to react to change, both of which are critical success factors in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment
- Strong communication and negotiation skills to exercise influence and convince stakeholders to accept or adopt new ideas, practices and approaches
- A business mindset with a drive to find solutions that allow business and market share growth in a prudent and long-term-oriented approach