Restaurant Manager
2 days ago
**MAIN RESPONSIBILITIES**
- Manage staff schedules and provide operation support to Restaurant Manager.
- Ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.
- Provide excellent customer service as well as management and ensure that all staff understands the importance of such standards.
- Handle customer feedback and complaints professionally
- Ensure that the restaurant is clean and organised at all times in compliance with the hygiene, health and safety guidelines required (implementing the safe entry guideline)
- Train and brief new staff on operations
- Oversee restaurant inventory
- In charge of procurement of ingredients
- Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.
- Other ad-hoc operational duties as required.
**REQUIREMENTS**
- At least 3 years of working experience in the F&B industry preferably on a managerial level or supervisory level
- Know sources of food to assist in procurement of food
- Familiar with general F&B operations
- Able to speak and write in both English and Chinese effectively
- Strong passion for Service
- Excellent interpersonal and organizational skills
- Able to work in a fast-paced environment
- Dedicated to customer satisfaction and a great customer experience.
- Excellent leaderships skills
- Able to commit to a 6 days work week inclusive of public holidays. Note: Rest day will be on weekday
- Willing to work split shifts (11.30am - 2pm & 6pm - 10pm)
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