Ecommerce Operations Specialist

5 days ago


Singapore WOW TECHNOLOGIES (SINGAPORE) PTE. LTD. Full time

Our company is involved in the manufacture of consumer audio/sound products under the brand of Nakamichi.

Our products are state-of-the-art and #1 rated in the world. While there’s plenty of room for all kinds of personalities and skill sets to succeed, there are certain qualities that will help you thrive here. Like a never-accept-less work ethic, an exceptionally low ego-to-talent ratio (none of the first, tons of the latter), and a relentless craving to push past your limits and try new things. The smarts and the humble confidence to take on big challenges, make mistakes fast and early, embrace feedback and follow through with effective and creative solutions.
- Process eCommerce orders, create shipping labels and communicate shipping instructions to logistics partners on a daily basis
- Track, trace and update the statuses of daily outgoing shipments
- Reply order-related customer inquiries
- Purchase shipping insurance
- Maintain precise, complete and organized payment records with logistics partners by verifying that invoices contain accurate information, description of goods or services received and pricing
- Reconcile eCommerce sales monthly financial records to ensure accuracy and completeness
- Track inventory levels and analyze SKU level detail to identify rate of sales
- Maintain an accurate log sheet of daily inventory movements and counts
- Assist in adhoc assignments when necessary

**Job Requirements**
- Diploma with at least 2 years of work experience
- Strong proficiency in Google Sheets and Microsoft Excel
- A highly meticulous working style. An eye for detail and the ability to quickly notice discrepancies
- The self-initiative to do the necessary without being prompted by others
- A dynamic work ethic and the ability to multi-task in a fast-paced environment
- Basic bookkeeping and arithmetic abilities
- Strong communication skills
- Fluency in Mandarin to communicate with colleagues and partners based in China

Able to commence work within short notice

Willing to work around Ubi vicinity.


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